Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide face-to-face short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Inclusive culture, professional development, and the chance to make a real difference.
- Why this job: Empower individuals to live healthier lives through impactful counselling.
- Qualifications: Accredited counselling qualifications and experience in short-term models required.
- Other info: Work in a supportive team focused on innovation and diversity.
The predicted salary is between 36000 - 60000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner's Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Independent EAP Counsellor (Hitchin, England, United Kingdom) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Hitchin, England, United Kingdom)
✨Tip Number 1
Network like a pro! Reach out to fellow counsellors or professionals in the EAP field. Attend local events or webinars to connect with potential employers and get your name out there.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your counselling experience, case studies, and any feedback from clients. This will give you an edge during interviews and show how you can add value.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or colleagues to refine your responses. Focus on how your experience aligns with the short-term counselling model and the needs of TELUS Health.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at TELUS Health.
We think you need these skills to ace Independent EAP Counsellor (Hitchin, England, United Kingdom)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Independent EAP Counsellor role. Highlight your relevant experience, especially in short-term counselling and managing online referrals, to show us you’re the perfect fit!
Showcase Your Qualifications: Don’t forget to mention your BACP/UKCP/COSCA/BPS or equivalent accreditation. If you’re not accredited, detail your diploma and counselling hours clearly so we can see your qualifications at a glance.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lifeworks
✨Know Your Stuff
Make sure you’re well-versed in the specifics of short-term counselling and EAP services. Brush up on your understanding of workplace issues and organisational dynamics, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your post-qualification experience and the number of counselling hours you've completed. Be ready to share specific examples of how you've managed online referrals and collaborated with case management teams in the past.
✨Demonstrate Your Skills
Highlight your IT literacy, especially with Microsoft Word and online systems. You might be asked about how you document case notes or manage client information, so have some examples ready to illustrate your proficiency.
✨Emphasise Your Values
TELUS Health is all about improving lives and fostering an inclusive culture. Be prepared to discuss how your personal values align with their mission and how you can contribute to a people-focused, customer-first environment.
