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- Tasks: Provide face-to-face short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Inclusive culture, professional development, and the chance to make a real difference.
- Why this job: Empower individuals to live healthier lives while working in a supportive team environment.
- Qualifications: Accredited counselling qualifications and experience in short-term counselling required.
- Other info: Flexible work arrangements and commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We\\\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
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Manage online referrals promptly
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Provide short-term counseling (3-8 sessions) to clients
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Offer timely written/verbal feedback and case notes
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Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner\\\’s Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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Independent EAP Counsellor (Hitchin, England, United Kingdom) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Hitchin, England, United Kingdom)
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get involved in local events or workshops related to mental health. This not only boosts your visibility but also helps you meet potential employers and fellow professionals who can share insights about job openings.
✨Tip Number 3
Don’t underestimate the power of social media! Use platforms like LinkedIn to showcase your expertise, share relevant content, and connect with organisations like TELUS Health. It’s a great way to get noticed!
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being seen by the hiring team. Plus, you can tailor your application to highlight how you fit into our people-focused culture.
We think you need these skills to ace Independent EAP Counsellor (Hitchin, England, United Kingdom)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Independent EAP Counsellor role. Highlight your relevant experience, especially in short-term counselling and managing online referrals, to show us you’re the perfect fit!
Showcase Your Qualifications: Don’t forget to mention your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation. If you’re not accredited, share your diploma and experience details. We want to see how your qualifications align with what we’re looking for!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Lifeworks
✨Know Your Stuff
Make sure you’re well-versed in the specifics of short-term counselling and EAP services. Brush up on your understanding of workplace dynamics and how they impact mental health. This will help you answer questions confidently and show that you’re the right fit for the role.
✨Showcase Your Experience
Prepare to discuss your previous counselling experiences, especially those that align with the requirements of the role. Highlight your ability to manage online referrals and provide timely feedback, as these are key responsibilities. Use specific examples to illustrate your skills.
✨Demonstrate Collaboration Skills
Since working with the Case Management team is crucial, be ready to talk about your experience in collaborative settings. Share instances where you’ve worked effectively with others to achieve positive outcomes, showcasing your teamwork abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture and the support provided to counsellors. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
