Independent EAP Counsellor (Hitchin, England, United Kingdom)
Independent EAP Counsellor (Hitchin, England, United Kingdom)

Independent EAP Counsellor (Hitchin, England, United Kingdom)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide face-to-face short-term counselling and manage online referrals for client companies.
  • Company: Join TELUS Health, a global leader in health and well-being services.
  • Benefits: Inclusive culture, professional development, and the chance to make a real difference.
  • Why this job: Empower individuals to live healthier lives through impactful counselling.
  • Qualifications: Accredited counselling qualifications and experience in short-term models required.
  • Other info: Work in a supportive team focused on innovation and positive outcomes.

The predicted salary is between 36000 - 60000 £ per year.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.About the roleWe\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.Key Responsibilities:Manage online referrals promptlyProvide short-term counseling (3-8 sessions) to clientsOffer timely written/verbal feedback and case notesReport risk events to the Case Management TeamQualifications and Requirements:BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalentIf not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hoursAbility to work within a short-term counseling model in an EAP contextProfessional indemnity insurance of at least £1,000,000Registered with the Information Commissioner\’s Office (ICO) as a Data ControllerAccess to a suitable, dedicated consulting room with appropriate privacy and waiting areaIT literacy, including proficiency with Microsoft Word, email, and online systemsUnderstanding of organizational dynamics and workplace issuesAbility to work collaboratively with the Case Management teamA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. #J-18808-Ljbffr

Independent EAP Counsellor (Hitchin, England, United Kingdom) employer: Lifeworks

TELUS Health is an exceptional employer, dedicated to empowering individuals to lead healthier lives through innovative technology and a people-focused culture. Located in Hitchin, our team thrives in a collaborative environment that values diversity and inclusivity, offering extensive opportunities for professional growth and development in the field of health and well-being. With a commitment to employee well-being and a supportive work atmosphere, TELUS Health stands out as a rewarding place to build a meaningful career.
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Contact Detail:

Lifeworks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Independent EAP Counsellor (Hitchin, England, United Kingdom)

✨Tip Number 1

Network like a pro! Reach out to fellow counsellors or professionals in the EAP field. Attend local events or webinars to connect with potential employers and get your name out there.

✨Tip Number 2

Showcase your skills! Create a portfolio that highlights your counselling experience, including case studies or testimonials from previous clients. This will help you stand out when meeting with potential employers.

✨Tip Number 3

Prepare for interviews by researching TELUS Health and understanding their values. Be ready to discuss how your experience aligns with their mission of improving health outcomes and supporting employees.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at TELUS Health.

We think you need these skills to ace Independent EAP Counsellor (Hitchin, England, United Kingdom)

BACP/UKCP/COSCA/BPS, NCS, BABCP accreditation
Diploma level qualification in counselling
3 years post-qualification experience
450+ counselling hours
Short-term counselling model expertise
Professional indemnity insurance
Data Controller registration with ICO
IT literacy
Proficiency with Microsoft Word
Email communication skills
Understanding of organizational dynamics
Collaboration with Case Management team
Ability to provide timely feedback and case notes
Risk event reporting

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Independent EAP Counsellor role. Highlight your relevant experience and qualifications, especially those that align with the job description. We want to see how you fit into our vision of empowering individuals!

Showcase Your Skills: Don’t forget to emphasise your counselling skills and any specific methodologies you use. Mention your experience with short-term counselling models and how you manage online referrals. This is your chance to shine, so let us know what makes you a great fit!

Be Professional Yet Personable: While we appreciate professionalism, we also love a bit of personality! Make sure your application reflects who you are as a person. We’re looking for team players who can connect with clients, so let your unique voice come through.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Lifeworks

✨Know Your Stuff

Make sure you’re well-versed in the specifics of short-term counselling and EAP services. Brush up on your understanding of workplace dynamics and how they impact mental health. This will show that you’re not just qualified, but also genuinely interested in the role.

✨Showcase Your Experience

Prepare to discuss your previous counselling experiences in detail. Be ready to share examples of how you've managed online referrals or collaborated with case management teams. This will help demonstrate your practical skills and how you can contribute to their mission.

✨Be Personable

As a counsellor, your ability to connect with people is crucial. During the interview, let your personality shine through. Practice active listening and engage with the interviewer as if you were in a counselling session. This will highlight your interpersonal skills.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and how they support their counsellors. This shows that you’re not only interested in the position but also in how you can fit into their team and contribute to their goals.

Independent EAP Counsellor (Hitchin, England, United Kingdom)
Lifeworks

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  • Independent EAP Counsellor (Hitchin, England, United Kingdom)

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-10-14

  • L

    Lifeworks

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