At a Glance
- Tasks: Provide face-to-face short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Inclusive culture, professional development, and the chance to make a real difference.
- Why this job: Empower individuals to live healthier lives while working in a supportive team environment.
- Qualifications: Accredited counselling qualifications and experience in short-term counselling required.
- Other info: Flexible work arrangements and commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We\\\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
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Manage online referrals promptly
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Provide short-term counseling (3-8 sessions) to clients
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Offer timely written/verbal feedback and case notes
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Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner\\\’s Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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Independent EAP Counsellor (Havant, UK) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Havant, UK)
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills and experience. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice your interview skills! Prepare for common questions related to short-term counselling and be ready to discuss your approach to managing online referrals. Mock interviews with friends can really help boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at TELUS Health.
We think you need these skills to ace Independent EAP Counsellor (Havant, UK)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Independent EAP Counsellor role. Highlight your relevant experience, especially in short-term counselling and managing online referrals, to show us you’re the perfect fit!
Showcase Your Qualifications: Don’t forget to mention your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation. If you’re not accredited, detail your diploma and counselling hours clearly so we can see your qualifications at a glance.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your key achievements and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Lifeworks
✨Know Your Stuff
Make sure you’re well-versed in the specifics of short-term counselling and EAP services. Brush up on your understanding of workplace dynamics and how they impact mental health. This will show that you’re not just qualified, but also genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous counselling experiences, especially those that align with the responsibilities listed in the job description. Be ready to share examples of how you've managed online referrals or collaborated with case management teams in the past.
✨Demonstrate Your IT Skills
Since the role requires proficiency in Microsoft Word and online systems, be prepared to talk about your tech skills. You might even want to mention any specific software you’ve used in your counselling practice to highlight your adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, how they support their counsellors, or what success looks like in this role. This shows you’re engaged and thinking about how you can contribute to their mission.