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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Enjoy a supportive team culture and opportunities for professional growth.
- Why this job: Make a real impact on people's lives while working in a diverse and inclusive environment.
- Qualifications: Must be an accredited practitioner or have relevant qualifications and experience.
- Other info: Fully vaccinated candidates are required for this role.
The predicted salary is between 28800 - 48000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner’s Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Independent EAP Counsellor (Harpenden, Hertfordshire, UK) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Harpenden, Hertfordshire, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works within an EAP context will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with other professionals in the field. Attend workshops or seminars related to EAP services, as this can provide valuable insights and connections that may lead to job opportunities.
✨Tip Number 3
Showcase your IT skills, especially with Microsoft Word and online systems. Being proficient in these areas is crucial for managing referrals and documentation effectively, which is a key part of the role.
✨Tip Number 4
Prepare to discuss your experience with risk management and collaboration. Be ready to share examples of how you've worked with case management teams in the past, as this will highlight your ability to work within a team-focused environment.
We think you need these skills to ace Independent EAP Counsellor (Harpenden, Hertfordshire, UK)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Independent EAP Counsellor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in short-term counselling and any relevant qualifications such as BACP or UKCP accreditation. Mention specific examples of how you've managed online referrals or collaborated with case management teams.
Showcase Your Skills: Demonstrate your IT literacy and ability to work collaboratively. Include examples of your proficiency with Microsoft Word and online systems, as well as your understanding of workplace issues and organizational dynamics.
Personalise Your Application: Make your application stand out by personalising your cover letter. Address it to the hiring team at TELUS Health and express your passion for improving health outcomes through counselling. Mention why you want to be part of their inclusive culture.
How to prepare for a job interview at Lifeworks
✨Showcase Your Experience
Be prepared to discuss your qualifications and experience in detail, especially your post-qualification experience and the number of counselling hours you've completed. Highlight specific cases where you successfully managed short-term counselling sessions.
✨Understand EAP Context
Familiarise yourself with the Employee Assistance Programme (EAP) model and its importance in workplace settings. Be ready to explain how you would approach counselling within this framework and how it differs from other counselling models.
✨Demonstrate IT Proficiency
Since the role requires managing online referrals and using various digital tools, ensure you can confidently discuss your IT skills. Mention any relevant software or systems you have used in previous roles, particularly Microsoft Word and email.
✨Emphasise Collaboration Skills
The role involves working closely with a Case Management team, so be prepared to discuss your experience in collaborative environments. Share examples of how you have effectively communicated and worked with other professionals to achieve positive outcomes for clients.
