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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Enjoy a people-focused culture with opportunities for innovation and personal growth.
- Why this job: Make a real impact on people's lives while working in a supportive and inclusive environment.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fully remote work options available; must be fully vaccinated for COVID-19.
The predicted salary is between 36000 - 60000 £ per year.
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Independent EAP Counsellor (Darlington, England, UK), Manchester
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Client:
LifeWorks
Location:
Manchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
148a56be2096
Job Views:
13
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner\’s Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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Independent EAP Counsellor (Darlington, England, UK) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Darlington, England, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works within an EAP context will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with other professionals in the field. Attend local workshops or seminars related to counselling and mental health, as this can help you make valuable connections that may lead to job opportunities.
✨Tip Number 3
Stay updated on the latest trends and challenges in workplace mental health. Being knowledgeable about current issues can set you apart and show your commitment to the role and the well-being of employees.
✨Tip Number 4
Prepare for potential case scenarios that may arise in the role. Practising how you would handle various situations can boost your confidence and showcase your problem-solving skills during the interview process.
We think you need these skills to ace Independent EAP Counsellor (Darlington, England, UK)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Independent EAP Counsellor position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Qualifications: Ensure you clearly state your qualifications, such as BACP/UKCP/COSCA/BPS accreditation or equivalent. If you're not accredited, emphasise your diploma, professional membership, and counselling experience.
Showcase Your Experience: Provide specific examples of your counselling experience, particularly in short-term models and EAP contexts. Mention any relevant case management collaboration to demonstrate your ability to work within a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lifeworks
✨Understand the EAP Context
Familiarise yourself with the Employee Assistance Programme (EAP) model. Be prepared to discuss how you would approach short-term counselling and manage online referrals, as this is a key aspect of the role.
✨Showcase Your Qualifications
Highlight your relevant qualifications and experience, especially if you hold any BACP/UKCP/COSCA/BPS or similar accreditations. Be ready to discuss your post-qualification experience and the number of counselling hours you've completed.
✨Demonstrate IT Proficiency
Since the role requires IT literacy, ensure you can confidently discuss your experience with Microsoft Word, email, and online systems. You might be asked about how you manage case notes and feedback digitally.
✨Emphasise Collaborative Skills
The ability to work collaboratively with the Case Management team is crucial. Prepare examples from your past experiences where you successfully worked in a team setting, particularly in a counselling or healthcare environment.
