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- Tasks: Provide face-to-face short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Inclusive culture, professional development, and the chance to make a real difference.
- Why this job: Empower individuals to live healthier lives while working in a supportive team environment.
- Qualifications: Accredited counselling qualifications and experience in short-term counselling required.
- Other info: Flexible work arrangements and commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.
About the role
We\\\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
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Manage online referrals promptly
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Provide short-term counseling (3-8 sessions) to clients
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Offer timely written/verbal feedback and case notes
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Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner\\\’s Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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Independent EAP Counsellor (Cambridge, UK) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Cambridge, UK)
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills and experience. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or colleagues can help you feel more confident. Focus on articulating how your experience aligns with the role at TELUS Health.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at TELUS Health.
We think you need these skills to ace Independent EAP Counsellor (Cambridge, UK)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Independent EAP Counsellor role. Highlight your relevant experience and qualifications, especially those that align with the job description. We want to see how you fit into our vision of empowering individuals!
Showcase Your Skills: Don’t forget to emphasise your counselling skills and any specific methodologies you use. Mention your experience with short-term counselling models and how you manage online referrals. This is your chance to shine, so let us know what makes you a great fit!
Be Professional Yet Personable: While we appreciate professionalism, we also love a bit of personality! Make sure your application reflects who you are as a person. We’re looking for team players who can connect with clients, so let your unique voice come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re keen on joining our team at TELUS Health. Don’t miss out!
How to prepare for a job interview at Lifeworks
✨Know Your Stuff
Make sure you’re well-versed in the specifics of short-term counselling and EAP services. Brush up on your understanding of workplace dynamics and how they impact mental health. This will help you answer questions confidently and show that you’re the right fit for the role.
✨Showcase Your Experience
Prepare to discuss your post-qualification experience and the number of counselling hours you've completed. Be ready to share specific examples of cases you've managed, especially those that required collaboration with a case management team. This will demonstrate your practical skills and readiness for the role.
✨Emphasise Your Professionalism
Since this role requires professional indemnity insurance and registration with a counselling body, be prepared to discuss these aspects. Bring any relevant documentation to the interview to show you’re serious about your professional responsibilities.
✨Ask Insightful Questions
Prepare thoughtful questions about TELUS Health’s approach to EAP services and how they support their counsellors. This shows your genuine interest in the company and helps you assess if it’s the right environment for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
