Support Services Administrator in Exeter

Work location: Dartington and Torquay

Working Hours: 37.5 hours per week, 52 weeks per year

Salary: £26,325.00 - £27,007.50 per annum

Are you an experienced administrator with an organised and proactive approach to tasks? We have a brand-new opportunity at Lifeworks Charity for a Support Services Administrator to join our team. This role will be integral to supporting the Operations Manager to deliver essential operational support to the charity. You will be a central point of contact for the organisation, working alongside your manager and liaising with other managers to ensure compliance with health and safety, GDPR, governance, and IT within all services is maintained.

This role is suited to someone who is looking for a varied administrative role, working closely with all services to ensure the correct support is delivered.

Who we are: Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

What you'll do:

• Provide general administration to the charity by supporting with a range of tasks, such as being a central point of contact, scanning, filing, record-keeping, etc.
• Support our Torquay residential home by configuring and maintaining a Care Control system, ensuring that staff receive clear and concise training in how to use it.
• Assist the Operations Manager in maintaining consistent and efficient health and safety management, guidance and support. This could be organising work to be done, compliance with policies, audits, reviews, maintaining records, etc.
• With the Operations Manager, act as a first point of contact for IT issues and requests and liaise with contractors or our external IT support team.
• Help with the administrative side of our governance, such as supplying information for regulatory visits, assisting with the provision and collation of documentation and ensuring filing and archiving systems adhere to GDPR standards.

You will work 37.5 hours per week during weekdays, over 52 weeks per year. This role will be based at both our College/Central Support Office in Dartington and our residential home in Torquay, so the ability to travel between sites is essential.

What we're looking for: You'll be a motivated and experienced professional who is passionate about making a difference. You should be:

• Experienced in providing administrative support, ideally in a multi-site organisation.
• Qualified to a Level 3 Diploma or similar in Business Administration.
• Proficient in IT and Microsoft packages.
• A team player and flexible in your approach to tasks in order to reach a common goal.
• An excellent communicator, both with internal and external stakeholders, with strong interpersonal skills to build and maintain professional relationships.
• Organised and able to work independently or as part of a team.
• Be able to travel to our residential home in Torquay as needed.
• Ideally, hold knowledge about CQC and learning disabilities.

Most importantly, we are looking for someone that is aligned to our work ethic; we are a relatively small charity, so you do need to be willing to get involved with other tasks occasionally in order to support a common goal! So, if you are a practical and proactive administrator, passionate about working in an organisation that helps people with learning disabilities to live their best lives, then we would love to hear from you!

Make a difference and build your career at Lifeworks: We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

• A Real Living Wage
• A starting entitlement of 33 days holiday
• A fully funded DBS check and update service to ensure a smooth onboarding process
• Access to valuable resources, including an employee assistance programme to support your mental and emotional health

Building a diverse and safe team: At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. Therefore, all staff undergo Safer Recruitment checks, which include pre-employment checks, reference checks, and an enhanced DBS check.

Early applications encouraged! This vacancy is scheduled to close on the 22nd of June, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early! We will be conducting interviews on the 30th of June. The interview format will consist of 2 parts: a formal interview assessment and a short administrative task. If you are selected for interview, further details will be shared ahead of the interview date.

Apply today and tell us why you'd be a great fit for our team. Previous applicants need not reapply. We'd appreciate no contact from agencies regarding this role. We are only accepting direct applications.