EAP Counsellor

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team. TELUS Health is seeking a dedicated clinician to join our office in London, ON.

The impact you’ll make and what we’ll accomplish together:

At TELUS Health, we are committed to improving the health and well-being of our clients and their families. Our mission is to empower individuals to lead healthier lives through innovative health solutions and compassionate care. The ideal candidate will provide short-term counselling services to employees of client organizations facing personal, family, or work-related challenges. This role is crucial in promoting mental health and well-being within the workplace, reflecting TELUS Health's core values of empathy, innovation, and excellence.

Here's How:

• Engage in solution-focused therapy, supporting a diverse range of clients and presenting concerns.
• Utilize a strength-based approach to empower clients throughout the change process.
• Address a variety of issues including risk, addiction, relationship difficulties, parenting, family conflict, grief, aging, depression, and anxiety.
• Deliver exceptional clinical services while embracing the TELUS Health culture of continuous learning.
• Efficiently manage administrative requirements in accordance with the client's EAP model.
• Effectively manage intake processes, conduct thorough assessments, and develop effective treatment plans.
• Work independently within a shared office space alongside experienced clinicians.

Qualifications:

Education:

• Master’s Degree in Counselling, Psychology, Social Work or related field.
• Membership in good-standing with professional order or College.
• Certified or extensively trained in Solution-Focused Therapy (SFT), Acceptance and Commitment Therapy (ACT), and/or Narrative Therapy.

Experience:

• Minimum of five (5) years of post-master's clinical experience, supporting all client groups.
• Experienced with diverse & complex concerns such as couples, family, risk, and addictions.
• Proficient with Office Suite, digital communication, and case tracking.
• Experienced in utilizing performance metrics to enhance client satisfaction and optimize service delivery.
• Proven ability to work independently in a high-volume environment.
• Ability to prioritize and adapt to the ebb and flow of daily responsibilities.

What TELUS Health can offer you:

• Comprehensive total rewards package highlighting competitive salary and minimum 4 weeks of vacation, and flexible benefits plan to meet the needs of you and your family.
• Generous company matched pension and share purchase programs.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities to develop your skills.
• And much more …

A bit about us:

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.