At a Glance
- Tasks: Provide essential admin support and ensure compliance across services.
- Company: Join Lifeworks Charity, empowering people with learning disabilities since 1996.
- Benefits: Real Living Wage, 33 days holiday, and mental health support.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference while building your career in a supportive environment.
- Qualifications: Experience in admin, Level 3 Diploma in Business Administration preferred.
Work location: Dartington and Torquay
Working Hours: 37.5 hours per week, 52 weeks per year
Salary: £26,325.00 – £27,007.50 per annum
Are you an experienced administrator with an organised and proactive approach to tasks? We have a brand-new opportunity at Lifeworks Charity for a Support Services Administrator to join our team. This role will be integral to supporting the Operations Manager to deliver essential operational support to the charity. You will be a central point of contact for the organisation, working alongside your manager and liaising with other managers to ensure compliance with health and safety, GDPR, governance, and IT within all services is maintained.
This role is suited to someone who is looking for a varied administrative role, working closely with all services to ensure the correct support is delivered.
Who we are: Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.
What you’ll do:
- Provide general administration to the charity by supporting with a range of tasks, such as being a central point of contact, scanning, filing, record-keeping, etc.
- Support our Torquay residential home by configuring and maintaining a Care Control system, ensuring that staff receive clear and concise training in how to use it.
- Assist the Operations Manager in maintaining consistent and efficient health and safety management, guidance and support. This could be organising work to be done, compliance with policies, audits, reviews, maintaining records, etc.
- With the Operations Manager, act as a first point of contact for IT issues and requests and liaise with contractors or our external IT support team.
- Help with the administrative side of our governance, such as supplying information for regulatory visits, assisting with the provision and collation of documentation and ensuring filing and archiving systems adhere to GDPR standards.
You will work 37.5 hours per week during weekdays, over 52 weeks per year. This role will be based at both our College/Central Support Office in Dartington and our residential home in Torquay, so the ability to travel between sites is essential.
What we're looking for: You'll be a motivated and experienced professional who is passionate about making a difference. You should be:
- Experienced in providing administrative support, ideally in a multi-site organisation.
- Qualified to a Level 3 Diploma or similar in Business Administration.
- Proficient in IT and Microsoft packages.
- A team player and flexible in your approach to tasks in order to reach a common goal.
- An excellent communicator, both with internal and external stakeholders, with strong interpersonal skills to build and maintain professional relationships.
- Organised and able to work independently or as part of a team.
- Be able to travel to our residential home in Torquay as needed.
- Ideally, hold knowledge about CQC and learning disabilities.
Most importantly, we are looking for someone that is aligned to our work ethic; we are a relatively small charity, so you do need to be willing to get involved with other tasks occasionally in order to support a common goal! So, if you are a practical and proactive administrator, passionate about working in an organisation that helps people with learning disabilities to live their best lives, then we would love to hear from you!
Make a difference and build your career at Lifeworks: We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:
- A Real Living Wage
- A starting entitlement of 33 days’ holiday
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources, including an employee assistance programme to support your mental and emotional health
Building a diverse and safe team: At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.
Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. Therefore, all staff undergo Safer Recruitment checks, which include pre-employment checks, reference checks, and an enhanced DBS check.
Early applications encouraged! This vacancy is scheduled to close on the 22nd of June, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early! We will be conducting interviews on the 30th of June. The interview format will consist of 2 parts: a formal interview assessment and a short administrative task. If you are selected for interview, further details will be shared ahead of the interview date.
Apply today and tell us why you'd be a great fit for our team. Previous applicants need not reapply. We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.
Support Services Administrator in Devon employer: Lifeworks
Lifeworks College is an exceptional employer dedicated to empowering individuals with learning disabilities in a supportive and inclusive environment. Located in the picturesque Dartington, our small team fosters a collaborative work culture that prioritises kindness, respect, and positivity, while offering extensive professional development opportunities and generous benefits, including 50 days of annual leave. Join us to make a meaningful impact in the lives of our students and enjoy a fulfilling career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Support Services Administrator in Devon
✨Tip Number 1
Get to know the organisation! Research Lifeworks Charity and understand their mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application.
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills align with the responsibilities listed in the job description, especially around compliance and IT support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Lifeworks.
We think you need these skills to ace Support Services Administrator in Devon
Some tips for your application 🫡
Show Your Organisational Skills:As a Support Services Administrator, being organised is key! Make sure to highlight your experience in managing tasks and keeping things in order. Use specific examples from your past roles to show us how you’ve kept everything running smoothly.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We want to see how you align with our values and the specific requirements of the role.
Be Clear and Concise:When writing your application, clarity is crucial. Keep your language straightforward and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality!
Apply Early!:We encourage you to apply as soon as possible! The sooner we see your application, the better your chances are. Remember, we might close the vacancy early if we find the right candidate, so don’t wait until the last minute!
How to prepare for a job interview at Lifeworks
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Services Administrator role. Familiarise yourself with the key responsibilities mentioned in the job description, such as compliance with health and safety and GDPR. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires a proactive approach to administration, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Think about times when you had to organise records or maintain systems, and be ready to share those experiences during the interview.
✨Prepare for the Administrative Task
As part of the interview process, you'll have a short administrative task. Practice similar tasks beforehand, like data entry or document organisation, to boost your confidence. This will not only help you perform better but also show your potential employer that you're ready to hit the ground running.
✨Emphasise Your Team Player Attitude
Lifeworks Charity values collaboration, so be sure to highlight your ability to work well with others. Share examples of how you've contributed to team goals in previous roles, and express your enthusiasm for being part of a supportive environment where everyone works together to make a difference.
