Director of Operations Finance & Support Services in Devon, Exeter

Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30

Are you a skilled operations professional with a background in finance? We have a brand-new opportunity at Lifeworks Charity for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.

You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support. Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives.

• Finance - Manage and maintain all financial aspects of the charity, including (but not limited to) budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurance, property and procurement.
• Take a lead on the development of financial and fundraising processes and strategies.
• Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
• Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
• Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
• Working closely with external auditors, prepare and oversee our year-end accounts.
• Ensure that charity governance and compliance is upheld by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
• Work with our external IT partners to manage our technology. Lead on IT security for the charity, implementing regular reviews to monitor compliance.
• Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
• Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
• Ensure compliance with Health and Safety policies, liaising with external advisors to maintain safety within the workplace.

Last but not least, we are looking for someone who is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.

• Part qualified in ACCA, CIMA or ACA (or fully qualified would be a bonus), along with significant experience.
• An expert in financial management, from budgeting to reporting.
• An excellent communicator who can clearly explain complex financial information to all audiences.
• Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
• Knowledgeable about governance frameworks and risk management.

We're passionate about supporting our staff just as much as we are about supporting our service users. A holiday entitlement of 33 days holiday (inclusive of bank holidays) - A fully funded DBS check and update service to ensure a smooth onboarding process - Access to valuable resources, including an employee assistance program to support your mental and emotional health.

Building a diverse and safe team: At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).

Please note that this role was previously advertised as Operations Manager. We'd appreciate no contact from agencies regarding this role.