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- Tasks: Provide face-to-face short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Be part of a purpose-driven team with a focus on innovation and inclusivity.
- Why this job: Make a real difference in people's lives through impactful counselling services.
- Qualifications: Accredited counselling practitioner or equivalent experience required.
- Other info: Work in a supportive environment that values diversity and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities
- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post‑qualification experience, and 450+ counseling hours
- Ability to work within a short‑term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner’s Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID‑19. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Independent EAP Counsellor (In-person services only) in Belfast employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (In-person services only) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research TELUS Health and understand their values and mission. Tailor your responses to show how your experience aligns with their focus on improving health outcomes.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, especially any short-term counselling cases you've handled. This will help demonstrate your ability to manage online referrals and collaborate effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the TELUS Health team.
We think you need these skills to ace Independent EAP Counsellor (In-person services only) in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and qualifications. We want to see how your skills align with the role of an Independent EAP Counsellor, so don’t hold back on showcasing your counselling hours and any specific training.
Showcase Your Experience: When detailing your experience, focus on your ability to provide short-term counselling and manage online referrals. We’re looking for evidence of your practical skills, so include examples that demonstrate your effectiveness in similar roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands and allows us to process it efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Lifeworks
✨Know Your Stuff
Make sure you’re well-versed in the specifics of short-term counselling and EAP services. Brush up on your understanding of workplace dynamics and how they impact mental health. This will help you answer questions confidently and show that you’re the right fit for the role.
✨Showcase Your Experience
Prepare to discuss your previous counselling experiences, especially those that align with the requirements of the role. Highlight your 450+ counselling hours and any relevant cases where you’ve successfully managed online referrals or collaborated with a case management team.
✨Demonstrate Your Tech Savvy
Since the role involves managing online referrals, be ready to talk about your IT skills. Familiarise yourself with Microsoft Word and any other online systems you might encounter. Showing that you can navigate technology smoothly will give you an edge.
✨Ask Insightful Questions
Prepare some thoughtful questions about TELUS Health’s approach to EAP services and their vision for the future. This not only shows your interest in the company but also helps you gauge if their values align with yours. It’s a win-win!
