Assistant Program Manager (South Norwood)
Assistant Program Manager (South Norwood)

Assistant Program Manager (South Norwood)

London Full-Time 40000 - 56000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals in achieving their personal goals through education and supervision.
  • Company: Lifeworks is dedicated to advocacy and empowerment for individuals with developmental disabilities.
  • Benefits: Enjoy a full-time role with opportunities for growth and community impact.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Bachelor's degree preferred; experience in related fields is a plus.
  • Other info: Work hours are Sunday to Thursday, 12pm to 8pm, in a supportive team environment.

The predicted salary is between 40000 - 56000 £ per year.

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Assistant Program Manager – Residential Natick, MA

Assistant Program Manager – Residential Natick, MA

Job Title: Assistant Program Manager

Number of Openings: 1

Hours: 40

Sunday – Thursday 12pm to 8pm

Locations: South Norwood

___________________________________________________________________

Mission

Advocacy

  • Empowerment
  • Opportunity

Summary

Provides adequate structure and supervision for individual safety and health and to assure the effective delivery of services in each person\’s individual support plan. Complies with all principles of Human Rights, D.P.P.C., Department of Developmental Services, the Division of Medical Assistance and all other applicable funding regulations as adhered to by Lifeworks.

Essential Duties And Responsibilities (other Duties May Be Assigned)

  • Ensures health and safety of the individual (dress, grooming, cleanliness, and demeanor) and their acceptance in the community through supervision, teaching, and role modeling.
  • Provide education training, counseling, and physical assistance when necessary to achieve ISP goals in the following areas: functional academics, domestic skills, health and personal hygiene, social and leisure skills, communication skills, community mobility, self-esteem, and money management.
  • Communicates with persons significant to the individual/s (i.e. family, friends, guardians, advocates, volunteers, employers, service coordinators, medical providers, nursing, pharmacies) to facilitate consistency and proper supports, along with maintaining the health and safety of the individual/s.
  • Perform case management duties, which consist of the following, but not limited to;
  • Developing, writing, and presenting annual ISP\’s, progress summaries, and support strategies; complete and verify necessary paperwork for SNCR, Lifeworks, Masshealth, Social Security, and food stamps, in conjunction with other residential staff, Program Manager and Director.
  • Maintain and provide educational training related to HCSIS, Icentrix, and case management.
  • Provides assistance to Program Manager and Director in recommending staff candidates; initiating supervision and annual evaluations of staff members. Communicate and implement policies and procedures to staff and ensure staff understands all regulations of the agency.
  • Attends regular meetings and assists with setting agenda; attend ISP meetings; in-services and case conferences as necessary.
  • Performs administrative duties as necessary.
  • Provides transportation to individuals as necessary.
  • Other duties and/or assignments to work/program locations based on the needs of the company.

Supervisory Responsibilities

Assists Program Manager in supervising 3-6 employees. Carries out supervisory responsibilities in accordance with the organization\’s policies and applicable laws. Responsibilities include assisting Program Manager in interviewing, hiring, and training employees; planning, assigning and scheduling of overall program coverage for planned and unplanned absences, and directing work; praising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

Bachelor\’s degree from four-year college or university; related experience preferred.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to residents, families, DDS, and fellow employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Vehicle And Travel

Requires a legally insured and inspected automobile for use to be presented at work and available for use during working hours. If the program has an agency vehicle, staff are expected to drive it as needed.

Certificates, Licenses And Registrations

Valid and current driver’s license from the state of residency, Medication Administration, First Aid, CPR certifications required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate and typical of a residential setting.

Disclaimer

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Project Management and Information Technology

  • Industries

    Civic and Social Organizations

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Assistant Program Manager (South Norwood) employer: Lifeworks

Lifeworks is an exceptional employer that prioritises advocacy and empowerment, creating a supportive work culture in South Norwood. Employees benefit from comprehensive training, opportunities for professional growth, and a commitment to individual safety and health, making it a rewarding environment for those passionate about making a difference in the community.
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Contact Detail:

Lifeworks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Program Manager (South Norwood)

✨Tip Number 1

Familiarise yourself with Lifeworks' mission and values. Understanding their focus on advocacy and empowerment will help you align your responses during interviews, showcasing how your personal values resonate with theirs.

✨Tip Number 2

Network with current or former employees of Lifeworks. Engaging with them can provide insider insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences that demonstrate your ability to manage teams and support individuals with diverse needs. Highlighting relevant scenarios will show your capability in fulfilling the role effectively.

✨Tip Number 4

Research the regulations and compliance standards relevant to the role, such as those from the Department of Developmental Services. Being knowledgeable about these can set you apart as a candidate who is proactive and well-prepared.

We think you need these skills to ace Assistant Program Manager (South Norwood)

Case Management
Communication Skills
Supervisory Skills
Problem-Solving Skills
Organisational Skills
Knowledge of Human Rights and Developmental Services
Training and Development
Report Writing
Interpersonal Skills
Time Management
First Aid and CPR Certification
Medication Administration
Ability to Work with Diverse Populations
Adaptability

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Assistant Program Manager position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your educational background, work experience, and any relevant skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage programs and support individuals effectively.

Write a Strong Cover Letter: Your cover letter should express your passion for the role and the mission of Lifeworks. Highlight specific experiences that showcase your skills in supervision, case management, and communication, as well as your commitment to advocacy and empowerment.

Proofread Your Application: Before submitting your application, take the time to proofread for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for the Assistant Program Manager role.

How to prepare for a job interview at Lifeworks

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of an Assistant Program Manager. Be prepared to discuss how your skills and experiences align with the essential duties, such as case management and communication with various stakeholders.

✨Showcase Your Communication Skills

Since the role involves significant interaction with individuals, families, and other professionals, be ready to demonstrate your communication abilities. Prepare examples of how you've effectively communicated in past roles, especially in one-on-one or small group settings.

✨Highlight Relevant Experience

If you have experience in advocacy, empowerment, or working with individuals with developmental disabilities, make sure to highlight this during your interview. Share specific examples of how you've contributed to individual support plans or similar initiatives.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Assistant Program Manager (South Norwood)
Lifeworks
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