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For Companies At a Glance
- Tasks: Lead a team to provide outstanding mental health support and drive service improvements.
- Company: Join Lifeways, a leading provider of specialist support for mental health.
- Benefits: Leadership development, wellbeing resources, and discounts on shopping and travel.
- Why this job: Make a real difference in people's lives while shaping your team's culture.
- Qualifications: Level 3 qualification in Health & Social Care and strong management experience.
- Other info: Exciting opportunity to join during a bold transformation in care services.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are – Lifeways
Every day at Lifeways, our team members make a difference. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide.
You’re Not Just Anyone — and neither is this role. As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future.
Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.
The Opportunity
We are seeking a passionate and self-motivated Service Manager to lead a range of specialist mental health care packages, supporting a diverse group of individuals with mental health needs.
Lorne Road is a development of 7 high quality, self-contained apartments in Northampton that provides accommodation and 24 hour support for people with complex mental health needs. Person-centred recovery support is provided by our core on-site team of Recovery Workers, with additional support from our peripatetic Quality and Practice Team.
The main aim of our Service Manager role is to provide effective, outcome based, community recovery for people with complex mental health needs. To regularly monitor, evaluate and develop the service, making sure systems are in place to ensure that the feedback and involvement of service users, their families, partner agencies and staff are fully incorporated.
This is an exciting opportunity to make a real difference, ensuring high-quality, person-centred care that promotes independence, dignity, and choice for the people we support.
In this role, you will:
- Support, inspire, and develop your team of recovery workers and team leaders to deliver outstanding care.
- Oversee the delivery of high-quality care and support for individuals.
- Drive service improvements and quality standards.
- Build strong relationships with your team, families, and communities.
What You’ll Bring:
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
- Strong experience in operational and people management.
- A genuine passion for quality care — and the ability to lead by example.
We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.
You’ll get:
- Leadership development programmes & progression pathways.
- A supportive, inclusive workplace culture.
- Matched contribution company pension scheme.
- Wellbeing resources and mental health support.
- Reward and Recognition Schemes.
- Discounts on shopping, tech, travel, and more through CHOICE Rewards.
Why Now?
We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us.
We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care.
As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.
Service Manager - Mental Health - Northampton in London employer: Lifeways
Contact Detail:
Lifeways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Mental Health - Northampton in London
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lifeways and understanding their values. Think about how your experience aligns with their mission of providing quality care. Be ready to share specific examples of how you've made a difference in previous roles.
✨Tip Number 3
Show your passion for mental health care during interviews. Talk about why you care about supporting individuals with complex needs and how you can inspire your team to deliver outstanding care. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Lifeways and being part of our mission to make a difference.
We think you need these skills to ace Service Manager - Mental Health - Northampton in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health care shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations!
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight relevant experience in operational and people management, and don’t forget to mention any qualifications that match our requirements. We love seeing how you fit into our vision!
Be Person-Centred: In your application, emphasise your commitment to person-centred care. Share examples of how you've supported individuals in the past, as this aligns perfectly with our values at Lifeways. We’re all about promoting independence and dignity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can explore more about our culture and values while you're there!
How to prepare for a job interview at Lifeways
✨Know Your Stuff
Before the interview, dive deep into Lifeways' mission and values. Understand their approach to mental health care and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your background to the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to inspire and develop your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive service improvements and build strong relationships. Use specific scenarios to illustrate your impact.
✨Emphasise Empathy and Passion
Lifeways values empathy, courage, and passion. Be prepared to share personal stories or experiences that highlight these qualities. Discuss how you’ve made a difference in someone’s life through your care and support, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if Lifeways is the right fit for you.
