Supported Living Service Manager - Workington
Supported Living Service Manager - Workington

Supported Living Service Manager - Workington

Workington Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide outstanding support for adults with diverse needs.
  • Company: Join Lifeways, a caring and innovative company focused on quality care.
  • Benefits: Enjoy financial wellbeing tools, pension scheme, and discounts on shopping and travel.
  • Why this job: Make a real difference in people's lives while shaping the future of care services.
  • Qualifications: Level 3 qualification in Health & Social Care; Level 5 preferred.
  • Other info: Supportive culture with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Due to an exciting time of growth within the region we are looking for a Service Manager to take over the leadership responsibilities at Viaduct Court in Workington. Viaduct Court is a flat scheme made up of 16 apartments supporting adults living with acquired brain injuries, learning difficulties and/or autism. You’ll have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style—focusing on achieving the best outcomes for the people we support and for your staff teams.

We’re looking for an experienced, passionate manager who:

  • Leads with positivity, compassion, and confidence.
  • Inspires their team to deliver outstanding, person-centred support.
  • Drives quality, safety, and continuous improvement across all services.

Every day, you’ll make a difference — ensuring the people we support live with independence, dignity, and purpose in their own homes.

In this role, you will:

  • Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
  • Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
  • Drive service improvements and quality standards.
  • Build strong relationships with your team, families, and communities.

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What you’ll bring:

  • A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
  • Strong experience in operational and people management.
  • A valid UK driver’s licence and willingness to travel locally.
  • A genuine passion for quality care — and the ability to lead by example.

We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.

Why join Lifeways?

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.

You’ll get:

  • Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
  • A supportive, inclusive workplace culture.
  • Matched contribution company pension scheme.
  • Wellbeing resources and mental health support.
  • Reward and Recognition Schemes.
  • Discounts on shopping, tech, travel, and more through CHOICE Rewards.

Supported Living Service Manager - Workington employer: Lifeways Group

At Lifeways, we pride ourselves on being an exceptional employer, particularly for the Supported Living Service Manager role in Workington. Our commitment to employee growth is evident through our supportive culture, where you will have the autonomy to lead your team while receiving guidance from experienced management. With a focus on wellbeing, financial benefits, and a strong sense of community, we ensure that every team member feels valued and empowered to make a meaningful impact in the lives of those we support.
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Contact Detail:

Lifeways Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Living Service Manager - Workington

✨Tip Number 1

Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online groups where you can meet people who might know about job openings. Remember, it’s all about who you know!

✨Tip Number 2

Prepare for interviews by practising common questions related to supported living services. Think about how you can showcase your leadership style and passion for quality care. We want you to shine, so rehearse your answers with a friend or in front of the mirror!

✨Tip Number 3

Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm for the role. It’s a great way to remind them of your interest and keep you on their radar.

✨Tip Number 4

Check out our website for the latest job openings. We’re always looking for passionate individuals like you to join our team. Applying directly through our site can give you an edge, as we love seeing candidates who are proactive!

We think you need these skills to ace Supported Living Service Manager - Workington

Leadership Skills
Operational Management
People Management
Person-Centred Care
Quality Assurance
Service Improvement
Relationship Building
Empathy
Communication Skills
Problem-Solving Skills
Health & Social Care Qualification
Team Development
Adaptability
Passion for Quality Care

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Supported Living Service Manager role. Highlight your experience in managing teams and delivering quality care, as well as your passion for supporting individuals with unique needs.

Showcase Your Leadership Style: We want to see how you lead with positivity and compassion! Share examples of how you've inspired your team in previous roles and how you’ve driven service improvements. This will help us understand your approach to leadership.

Emphasise Your Qualifications: Don’t forget to mention your Level 3 qualification in Health & Social Care, and if you're working towards Level 5, let us know! We’re looking for someone with strong operational and people management experience, so make that clear.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Lifeways Group

✨Know Your Stuff

Make sure you’re familiar with the specifics of supported living services, especially around brain injuries and autism. Brush up on relevant legislation and best practices in care. This will show that you’re not just passionate but also knowledgeable about the field.

✨Showcase Your Leadership Style

Prepare to discuss your leadership approach and how you inspire your team. Think of examples where you’ve successfully motivated staff or improved service quality. This is your chance to demonstrate how you lead with positivity and compassion.

✨Build Relationships

Emphasise your ability to build strong relationships with both your team and the individuals you support. Share stories that highlight your interpersonal skills and how you’ve fostered a sense of community in previous roles.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to challenging behaviours or complex needs. Prepare your thought process on how you would handle these scenarios, focusing on person-centred care and continuous improvement.

Supported Living Service Manager - Workington
Lifeways Group
Location: Workington

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