Service Manager - Peterborough
Service Manager - Peterborough

Service Manager - Peterborough

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Lifeways Group

At a Glance

  • Tasks: Lead a team to provide outstanding support for young adults with learning disabilities.
  • Company: Join Lifeways Group, a caring and innovative company dedicated to making a difference.
  • Benefits: Enjoy competitive pay, leadership development, and wellbeing resources.
  • Why this job: Make a genuine impact every day by empowering individuals to live independently.
  • Qualifications: Level 3 in Health & Social Care; Level 5 preferred, plus strong management experience.
  • Other info: Be part of a supportive culture that values your leadership and growth.

The predicted salary is between 36000 - 60000 £ per year.

This role oversees supported living schemes supporting young adults with learning disabilities, autism, and complex needs.

You will be supported by a dedicated Area Manager and Regional Director, while having the autonomy to lead in your own style — driving high standards, building strong teams, and achieving meaningful outcomes for the people we support.

We’re Looking For a Leader Who

  • Leads with positivity, compassion, and confidence
  • Inspires teams to deliver outstanding, person-centred support
  • Champions quality, safety, and continuous improvement
  • Understands the complexities of supporting individuals with learning disabilities, physical disabilities, personality disorders, psychosis, and behaviours of concern, including self-harm

This is an opportunity to make a genuine difference every day — enabling the people we support to live independently, with dignity, purpose, and fulfilment in their own homes.

In This Role, You Will

  • Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
  • Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
  • Drive service improvements and quality standards
  • Build strong relationships with your team, families, and communities

What You’ll Bring

  • A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
  • Strong experience in operational and people management
  • A valid UK driver’s licence and willingness to travel locally
  • A genuine passion for quality care — and the ability to lead by example

Why Join Lifeways?

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll Get

  • Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
  • Leadership development programmes & progression pathways
  • A supportive, inclusive workplace culture
  • Matched contribution company pension scheme
  • Wellbeing resources and mental health support
  • Reward and Recognition Schemes
  • Discounts on shopping, tech, travel, and more through CHOICE Rewards

At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.

Service Manager - Peterborough employer: Lifeways Group

Lifeways Group is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and inclusive workplace culture in Peterborough. With a strong focus on leadership development, financial wellbeing tools, and a commitment to quality care, employees are empowered to make a meaningful impact in the lives of those they support. Join us to be part of a compassionate team that values innovation and collaboration while providing opportunities for personal and professional growth.
Lifeways Group

Contact Detail:

Lifeways Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Peterborough

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of providing outstanding care and support. Show them you're not just looking for any job, but that you genuinely want to make a difference.

✨Tip Number 3

Practice your interview skills with a friend or mentor. Get comfortable talking about your leadership style and how you've inspired teams in the past. The more you rehearse, the more confident you'll feel when it’s time to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company right from the start.

We think you need these skills to ace Service Manager - Peterborough

Leadership Skills
Team Development
Person-Centred Support
Quality Assurance
Operational Management
People Management
Understanding of Learning Disabilities
Crisis Management
Relationship Building
Communication Skills
Problem-Solving Skills
Compassionate Care
Adaptability
Driving Licence

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in supporting individuals with learning disabilities and showcase how your leadership style aligns with our values at Lifeways.

Showcase Your Passion: We want to see your genuine passion for quality care! Use your application to tell us why you’re excited about making a difference in the lives of young adults with complex needs. Share any relevant experiences that demonstrate this commitment.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there.

How to prepare for a job interview at Lifeways Group

✨Know Your Stuff

Before the interview, make sure you understand the role of a Service Manager and the specific needs of individuals with learning disabilities and complex needs. Familiarise yourself with Lifeways Group's values and how they align with your own approach to care.

✨Showcase Your Leadership Style

Be ready to discuss your leadership style and how you inspire and develop teams. Prepare examples of how you've successfully led teams in the past, particularly in challenging situations, and how you’ve driven service improvements.

✨Demonstrate Compassion and Positivity

Since this role requires a compassionate approach, think of instances where you've made a positive impact on someone's life. Share stories that highlight your ability to connect with individuals and support them in achieving their goals.

✨Ask Thoughtful Questions

Prepare some insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if Lifeways is the right fit for you.

Service Manager - Peterborough
Lifeways Group
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