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- Tasks: Lead a passionate team to deliver outstanding mental health support and care.
- Company: Join Lifeways, a leading provider of specialist support in the UK.
- Benefits: Enjoy competitive pay, leadership development, and wellbeing resources.
- Why this job: Make a real difference in people's lives while shaping your team's culture.
- Qualifications: Level 3 qualification in Health & Social Care; Level 5 preferred.
- Other info: Be part of a supportive, inclusive workplace with exciting growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Every day at Lifeways, our team makes a difference and builds rewarding careers whilst having a meaningful impact on the lives of the people we support. Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.
Our specialist mental health division is seeking a Service Manager for one of our vibrant shared buildings, featuring modern, purpose-built apartments. The service supports a diverse group of individuals — from those with complex needs requiring 24-hour care to highly independent people with less complex support needs.
You’ll have the support of a dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style—focusing on achieving the best outcomes for the people we support and for your staff teams.
We’re Looking For An Experienced, Passionate Manager Who:
- Leads with positivity, compassion, and confidence.
- Inspires their team to deliver outstanding, person-centred support.
- Drives quality, safety, and continuous improvement across all services.
Every day, you’ll make a difference — ensuring the people we support live with independence, dignity, and purpose in their own homes.
In This Role, You Will:
- Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
- Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
- Drive service improvements and quality standards.
- Build strong relationships with your team, families, and communities.
You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.
What You’ll Bring:
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
- Strong experience in operational and people management.
- A valid UK driver’s licence and willingness to travel locally.
- A genuine passion for quality care — and the ability to lead by example.
We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.
Why Join Lifeways?
- Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
- Leadership development programmes & progression pathways.
- A supportive, inclusive workplace culture.
- Matched contribution company pension scheme.
- Wellbeing resources and mental health support.
- Reward and Recognition Schemes.
- Discounts on shopping, tech, travel, and more through CHOICE Rewards.
Why Now?
We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values. At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.
Service Manager - Mental Health - Wirral employer: Lifeways Group
Contact Detail:
Lifeways Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Mental Health - Wirral
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lifeways and understanding their values. Think about how your experience aligns with their mission of providing quality care. Be ready to share specific examples of how you've inspired teams and driven improvements in your previous roles.
✨Tip Number 3
Showcase your passion for mental health during interviews. Talk about why you care about supporting individuals with complex needs and how you’ve made a difference in their lives. Authenticity goes a long way in making a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Lifeways team and making a positive impact.
We think you need these skills to ace Service Manager - Mental Health - Wirral
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your leadership experience and any relevant qualifications in Health & Social Care to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for quality care and how you embody our values like empathy and courage. Let us know why you want to join Lifeways and how you can make a difference.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s improving service quality or leading a successful team, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lifeways Group
✨Know Your Stuff
Make sure you’re familiar with Lifeways and their mission. Understand the specific needs of the individuals they support, especially in mental health. This shows you’re genuinely interested and ready to make a difference.
✨Showcase Your Leadership Style
Prepare examples of how you’ve inspired and developed teams in the past. Highlight your ability to lead with positivity and compassion, as this aligns perfectly with what Lifeways is looking for in a Service Manager.
✨Emphasise Quality Care
Be ready to discuss your approach to delivering high-quality care and support. Share specific strategies you’ve implemented to drive service improvements and ensure safety and quality standards are met.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, challenges they face, and how they measure success. This not only shows your interest but also helps you gauge if the role is the right fit for you.
