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- Tasks: Lead a team to provide outstanding mental health support and drive service improvements.
- Company: Join Lifeways, a leading provider of specialist support for mental health and disabilities.
- Benefits: Enjoy a supportive culture, pension scheme, wellbeing resources, and exclusive discounts.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 3 qualification in Health & Social Care; Level 5 preferred.
- Other info: Be part of a bold journey to become the Care Provider of Choice.
Every day at Lifeways, our team members make a difference. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide. These aren’t just stories — they’re proof of the impact we make together. Because at Lifeways, you’re not just anyone. You’re part of something bigger — a team that changes lives. Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.
We are seeking a passionate and self-motivated Service Manager to lead a range of specialist mental health care packages, supporting a diverse group of individuals with mental health needs. Lorne Road is a development of 7 high quality, self-contained apartments in Northampton that provides accommodation and 24 hour support for people with complex mental health needs. Person-centred recovery support is provided by our core on-site team of Recovery Workers, with additional support from our peripatetic Quality and Practice Team.
The main aim of our Service Manager (Mental Health) role is to provide effective, outcome based, community recovery for people with complex mental health needs. To regularly monitor, evaluate and develop the service, making sure systems are in place to ensure that the feedback and involvement of service users, their families, partner agencies and staff are fully incorporated. This is an exciting opportunity to make a real difference, ensuring high-quality, person-centred care that promotes independence, dignity, and choice for the people we support.
In This Role, You Will:
- Support, inspire, and develop your team of recovery workers and team leaders to deliver outstanding care.
- Oversee the delivery of high-quality care and support for individuals.
- Drive service improvements and quality standards.
- Build strong relationships with your team, families, and communities.
What You’ll Bring:
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
- Strong experience in operational and people management.
- A valid UK driver’s licence and willingness to travel locally.
- A genuine passion for quality care — and the ability to lead by example.
We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team. We are not using agencies for this recruitment.
Why Join Lifeways?
- A supportive, inclusive workplace culture.
- Matched contribution company pension scheme.
- Wellbeing resources and mental health support.
- Reward and Recognition Schemes.
- Discounts on shopping, tech, travel, and more through CHOICE Rewards.
Why Now?
We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.
Service Manager - Mental Health - Northampton employer: Lifeways Group
Contact Detail:
Lifeways Group Recruiting Team
We think you need these skills to ace Service Manager - Mental Health - Northampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health care shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that drive you to apply for this role.
Tailor Your CV: Make sure your CV is tailored to the Service Manager position. Highlight relevant experience in operational and people management, and don’t forget to mention any qualifications you have in Health & Social Care. We love seeing how your background aligns with our mission!
Be Authentic: We value honesty and authenticity, so be yourself in your written application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for individuals who embody empathy and courage, so let that come through in your writing.
Apply Through Our Website: Don’t forget to apply through our careers website! It’s the best way to ensure your application gets to us directly. Plus, you can check out more about our culture and values while you’re there. We can’t wait to hear from you!
