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For Companies At a Glance
- Tasks: Lead and manage services, ensuring high standards of care and support.
- Company: Lifeways Group is transforming social care with a focus on quality and compassion.
- Benefits: Enjoy remote work flexibility, travel expenses covered, and a supportive team culture.
- Why this job: Make a real impact in social care while developing your leadership skills in a dynamic environment.
- Qualifications: QCF Level 5 in Health and Social Care and 2 years' experience in management required.
- Other info: This role involves travel across South East England, with occasional overnight stays.
The predicted salary is between 30000 - 51000 £ per year.
Relief Service Manager – South East England (Supported Living)
Location: Home-based with travel across the South East
Join a Leading Transformation in Social Care
At Lifeways, we are transforming the landscape of social care, putting quality at the heart of everything we do. As a Relief Service Manager, you will play a critical role in ensuring we maintain and exceed our standards while driving forward our commitment to compassionate, person-centred care.
With an unwavering focus on delivering exceptional care, Lifeways is at the forefront of innovation in social care services. We are dedicated to empowering individuals with learning disabilities, autism, mental health challenges, and other complex needs to live fulfilling lives in their communities.
Why This Role is Unique
Impactful Leadership: Step into a dynamic role where you’ll provide leadership to services during pivotal times, ensuring continuity and high standards of care while managing multisite teams. If you are a Service Manager or a Residential Manager with aspirations to become an Area Manager or gain a peripatetic skillset – this is the role for you!
Career Flexibility: This is a home-based role, offering the flexibility of remote work, but will require travel across the regions, including occasional overnight stays during weekdays. All accommodation and travel expenses will be covered and planned in advance.
Quality-Focused Environment: As part of Lifeways’ transformation journey, you will contribute to our mission to be the provider of choice, focusing on delivering safe, effective care that not only meets but exceeds regulatory expectations.
Continuous Improvement: Be part of a culture that values innovation, feedback, and growth, where you will lead initiatives to improve service quality, compliance, and outcomes for the people we support.
Key Responsibilities
- Provide time-limited leadership and management across services experiencing prolonged absence of managers, ensuring seamless delivery of care.
- Lead teams in delivering safe, effective, and person-centred support, driving quality improvement initiatives to meet and exceed CQC standards.
- Promote a culture of continuous improvement, embedding Lifeways’ values and ensuring that all services under your leadership excel in care delivery.
- Engage with external stakeholders, families, and health professionals to ensure the well-being and safety of the people
About You
You are an experienced Service Manager or Registered Manager with a proven track record of delivering high standards of care in social care settings. You are passionate about quality improvement and have the leadership skills necessary to inspire teams to deliver person-centred support. Flexibility, resilience, and an unwavering commitment to making a positive impact are key to your success in this role.
Qualifications & Experience
- QCF Level 5 in Health and Social Care (or equivalent).
- Minimum of 2 years’ experience as a Service Manager or Registered Manager in the social care sector.
- Proven experience in leading multisite teams and managing complex services.
- Strong understanding of CQC standards and a track record of improving service quality.
- Candidates should have experience managing multiple services/sites simultaneously, ideally within the social care sector.
- Detailed knowledge of CQC regulations or equivalent in Scotland/Wales to ensure consistent compliance and governance.
- Flexibility and resilience: travel and adjusting to different service environments.
- Experience in leading projects or change management is essential for overseeing improvements and ensuring continuity.
Apply Today
If you are passionate about quality, leadership, and making a difference in social care, we would love to hear from you. Join Lifeways and be part of our transformation journey!
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Relief Service Manager - South East England (Supported Living) employer: Lifeways Group
Contact Detail:
Lifeways Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Service Manager - South East England (Supported Living)
✨Tip Number 1
Familiarise yourself with Lifeways Group's mission and values. Understanding their commitment to quality, person-centred care will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Lifeways Group. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to manage multisite teams. Highlighting these will show your readiness for the Relief Service Manager role.
✨Tip Number 4
Stay updated on the latest CQC standards and regulations. Being knowledgeable about compliance will not only impress during the interview but also show your commitment to maintaining high care standards.
We think you need these skills to ace Relief Service Manager - South East England (Supported Living)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Manager or Registered Manager in social care. Emphasise your leadership skills, your understanding of CQC standards, and any relevant qualifications like QCF Level 5.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality improvement and person-centred care. Mention specific examples from your past roles that demonstrate your ability to lead multisite teams and manage complex services.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in improving service quality and compliance. Use metrics or specific outcomes to illustrate your impact in previous roles.
Highlight Flexibility and Resilience: Given the nature of the role, it's important to convey your flexibility and resilience. Share experiences where you successfully adapted to changing environments or managed multiple services simultaneously.
How to prepare for a job interview at Lifeways Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Relief Service Manager. Familiarise yourself with Lifeways' mission and values, especially their commitment to person-centred care. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or managed services. Highlight your ability to inspire and motivate others, especially in challenging situations, as this is crucial for the role.
✨Demonstrate Knowledge of CQC Standards
Since the role involves ensuring compliance with CQC standards, be ready to discuss your understanding of these regulations. Share specific instances where you've improved service quality or compliance in previous roles.
✨Emphasise Flexibility and Resilience
Given the nature of the role, it's important to convey your flexibility and resilience. Be prepared to discuss how you've adapted to changing environments or handled multiple responsibilities simultaneously in your previous positions.
