Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire teams to deliver exceptional care for individuals with complex needs.
- Company: Join Lifeways, a leading provider of specialist support in the UK.
- Benefits: Competitive salary, leadership development, wellbeing resources, and discounts on shopping.
- Why this job: Make a real difference in people's lives while shaping your team's culture.
- Qualifications: Level 3 qualification in Health & Social Care and strong management experience.
- Other info: Exciting opportunity for growth in a supportive and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are – Lifeways
Every day at Lifeways, our team members make a difference. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide.
You’re Not Just Anyone — and neither is this role. As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future. Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.
The Opportunity
We are looking for a Service Manager to cover our supported living services in and around Northumberland (Berwick Upon Tweed). You’ll oversee a small group of supported living dwellings for individuals with learning disabilities, autism, and complex needs. You’ll have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style—focusing on achieving the best outcomes for the people we support and for your staff teams.
In This Role, You Will:
- Support, inspire, and develop your teams to deliver outstanding care and support.
- Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
- Drive service improvements and quality standards.
- Build strong relationships with your team, families, and communities.
- Lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.
What You’ll Bring:
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
- Strong experience in operational and people management.
- A valid UK driver’s licence and willingness to travel locally.
- A genuine passion for quality care — and the ability to lead by example.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.
You’ll Get:
- Leadership development programmes & progression pathways.
- A supportive, inclusive workplace culture.
- Matched contribution company pension scheme.
- Wellbeing resources and mental health support.
- Reward and Recognition Schemes.
- Discounts on shopping, tech, travel, and more through CHOICE Rewards.
Why Now?
We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care.
As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.
Service Manager - Northumberland (Berwick Upon Tweed) in North East employer: Lifeways Group
Contact Detail:
Lifeways Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Northumberland (Berwick Upon Tweed) in North East
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lifeways' website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your storytelling skills! Think of specific examples from your past experiences that highlight your leadership and care management abilities. This will help you demonstrate how you can inspire and support your team effectively.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that could give you an edge during the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Manager - Northumberland (Berwick Upon Tweed) in North East
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for quality care shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that drive you in this field.
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your relevant experience in operational and people management, and don’t forget to mention any qualifications you have in Health & Social Care. We love seeing how your background aligns with our mission!
Be Authentic: We value authenticity, so be yourself in your written application. Share your unique style and approach to leadership. This is your chance to show us how you would inspire and support your team while delivering outstanding care.
Apply Through Our Website: Don’t forget to apply through our careers website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our culture and values while you’re there!
How to prepare for a job interview at Lifeways Group
✨Know Your Stuff
Before the interview, dive deep into Lifeways' mission and values. Understand their approach to care for individuals with learning disabilities and complex needs. This will help you align your answers with what they truly value.
✨Showcase Your Leadership Style
As a Service Manager, you'll be leading teams. Be ready to discuss your leadership style and how you've inspired and developed teams in the past. Share specific examples of how you've driven service improvements and built strong relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, especially related to care delivery and team management. Think of real-life scenarios where you made a positive impact and be prepared to explain your thought process.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about their vision for the future of care at Lifeways or how they support their managers in achieving quality standards. This shows your genuine interest in the role and the company.
