At a Glance
- Tasks: Lead a team to provide outstanding care for adults with unique needs.
- Company: Join Lifeways, a supportive and inclusive workplace in North London.
- Benefits: Enjoy competitive pay, leadership development, and wellbeing resources.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Level 3 in Health & Social Care; Level 5 preferred.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edgware, North London
Position Duration: Permanent
Role Type: Registered/Service Manager
County: Greater London
Company: Lifeways Group
Salary / rate of pay: Competitive
The Opportunity
We are looking for a dedicated Service Manager to take over the leadership responsibilities at our Warrens Shawe Lane service in North London; this is a flat scheme made up of 7 apartments supporting adults living with brain injuries, learning difficulties and/or autism.
You will have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style—focusing on achieving the best outcomes for the people we support and for your staff teams.
We’re Looking For An Experienced, Passionate Manager Who:
- Leads with positivity, compassion, and confidence.
- Inspires their team to deliver outstanding, person‐centred support.
- Drives quality, safety, and continuous improvement across all services.
You’re Not Just Anyone — and neither is this role. As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future.
In This Role, You Will:
- Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
- Oversee the delivery of high‐quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
- Drive service improvements and quality standards.
- Build strong relationships with your team, families, and communities.
What You’ll Bring:
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
- Strong experience in operational and people management.
- A valid UK driver’s licence and willingness to travel locally.
- A genuine passion for quality care — and the ability to lead by example.
Why Choose Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our values guide everything we do.
You’ll Get:
- Enjoy financial wellbeing tools with Stream — real‐time pay tracking, savings features, and instant access to earned pay when you need it.
- Leadership development programmes & progression pathways.
- A supportive, inclusive workplace culture.
- Matched contribution company pension scheme.
- Wellbeing resources and mental health support.
- Reward and Recognition Schemes.
- Discounts on shopping, tech, travel, and more through CHOICE Rewards.
Service Manager - Edgware, North London employer: Lifeways Group
Contact Detail:
Lifeways Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Edgware, North London
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and support, and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experiences and how they relate to the role of Service Manager. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company right from the start.
We think you need these skills to ace Service Manager - Edgware, North London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in managing teams and delivering quality care, as this is what we’re really looking for!
Show Your Passion: Let your enthusiasm for supporting individuals with complex needs shine through. We want to see your genuine passion for quality care and how you inspire others to deliver outstanding support.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lifeways Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Manager and the specific needs of the individuals you'll be supporting. Familiarise yourself with Lifeways Group's values and how they align with your own approach to care.
✨Showcase Your Leadership Style
Be ready to discuss your leadership style and how you inspire and develop your team. Prepare examples of how you've driven quality and safety in previous roles, as this will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of past experiences where you successfully managed difficult behaviours or improved service quality.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your genuine interest in the role and the company. Inquire about the support you'll receive from the Area Manager and how success is measured within the team.