Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide expert support and optimise Lifeways' infrastructure services across systems, networks, and Azure.
- Company: Join Lifeways, a leader in transforming lives through exceptional care and support.
- Benefits: Enjoy a remote-first role with competitive salary, benefits, and continuous learning opportunities.
- Why this job: Make a real impact on technology projects that support vital care services.
- Qualifications: Experience in infrastructure support, strong problem-solving skills, and familiarity with Azure cloud services.
- Other info: Collaborative culture that values innovation and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
At Lifeways, we’re dedicated to transforming lives through exceptional care and support. Our IT function plays a vital role in empowering our teams across the UK to deliver that mission. As we continue to modernise and strengthen our digital landscape, we’re looking for an Infrastructure Analyst to help us maintain, improve, and innovate across our technology environment.
As an Infrastructure Analyst, you’ll provide expert third-line support and play a key role in the administration, optimisation, and evolution of Lifeways’ infrastructure services — spanning systems, networks, and Azure cloud platforms. You’ll act as an escalation point for complex issues, ensuring system stability, security, and performance. Alongside day-to-day operations, you’ll contribute to exciting infrastructure and cloud transformation projects that underpin Lifeways’ growth and digital ambitions.
What You’ll Do
- Provide third-line technical support, resolving complex infrastructure issues swiftly and effectively.
- Manage and optimise Windows/Linux servers, Active Directory, and core IT systems.
- Support and maintain LAN/WAN infrastructure, firewalls, switches, and telephony systems.
- Assist in managing Azure cloud resources, including virtual machines, networking, and identity services.
- Monitor infrastructure performance, proactively identifying and addressing potential issues.
- Contribute to security and compliance, ensuring best practices are applied consistently.
- Maintain accurate technical documentation for systems, configurations, and procedures.
- Collaborate closely with cross-functional IT teams and third-party vendors.
- Identify and implement opportunities for continuous improvement across the infrastructure environment.
What You’ll Bring
- Proven experience in infrastructure support or administration.
- Strong understanding of Windows and/or Linux systems, networks, and troubleshooting.
- Hands-on experience with Azure cloud services.
- Familiarity with ITIL or other service management frameworks.
- Strong problem-solving skills and a proactive, ownership-driven approach.
- Azure certifications (e.g. AZ-104, AZ-500).
- Experience with scripting or automation (PowerShell, Bash).
- Exposure to IT security tools and best practices.
Your Impact Will Be Measured By:
- Resolution time for third-line escalations.
- System and network uptime and performance.
- Quality and accuracy of technical documentation.
Why Join Lifeways?
- Remote-first role with flexibility and autonomy.
- Work in a collaborative, inclusive culture that values innovation and professional growth.
- Opportunities to get involved in transformational technology projects.
- Competitive salary, benefits, and continuous learning support.
Join us in building a robust, secure, and scalable infrastructure that supports the people who make a real difference every day. Ready to make an impact? Apply now and help shape the future of IT at Lifeways Group.
Infrastructure Analyst in London employer: Lifeways Group
Contact Detail:
Lifeways Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Analyst in London
✨Tip Number 1
Network, network, network! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have a lead on that perfect Infrastructure Analyst role.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving Azure cloud services or scripting. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common infrastructure scenarios and problem-solving questions. Practice explaining your thought process clearly, as communication is key in technical roles like this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Infrastructure Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Infrastructure Analyst role. Highlight your experience with Windows/Linux systems, Azure cloud services, and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for infrastructure and technology, and explain why you’re excited about joining Lifeways. Let us know how you can contribute to our mission of transforming lives through exceptional care.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've resolved complex infrastructure issues. We love seeing how you approach challenges and what solutions you've implemented in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lifeways!
How to prepare for a job interview at Lifeways Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows/Linux systems, Azure cloud services, and networking. Be ready to discuss specific experiences where you've resolved complex infrastructure issues, as this will show your hands-on expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenging technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your proactive approach and ownership-driven mindset.
✨Familiarise Yourself with ITIL Practices
Since Lifeways values service management frameworks, it’s a good idea to understand ITIL principles. Be prepared to discuss how you've applied these practices in previous roles to improve service delivery and compliance.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in Lifeways’ infrastructure projects and their digital ambitions. This not only demonstrates your enthusiasm but also helps you gauge if the role aligns with your career goals.