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For Companies At a Glance
- Tasks: Lead and manage services, ensuring high standards of care and quality improvement.
- Company: Lifeways is transforming social care, focusing on compassionate, person-centred support.
- Benefits: Enjoy remote work flexibility with travel expenses covered for your journeys.
- Why this job: Make a real impact in social care while growing your leadership skills in a supportive environment.
- Qualifications: QCF Level 5 in Health and Social Care and 2 years' experience as a Service Manager required.
- Other info: Ideal for those aspiring to advance their career in social care management.
The predicted salary is between 36000 - 60000 £ per year.
Location: Home-based with travel across the South East
Join a Leading Transformation in Social Care
At Lifeways, we are transforming the landscape of social care, putting quality at the heart of everything we do. As a Relief Service Manager, you will play a critical role in ensuring we maintain and exceed our standards while driving forward our commitment to compassionate, person-centred care.
With an unwavering focus on delivering exceptional care, Lifeways is at the forefront of innovation in social care services. We are dedicated to empowering individuals with learning disabilities, autism, mental health challenges, and other complex needs to live fulfilling lives in their communities.
Why This Role is Unique:
Impactful Leadership: Step into a dynamic role where you’ll provide leadership to services during pivotal times, ensuring continuity and high standards of care while managing multisite teams. If you are a Service Manager or a Residential Manager with aspirations to become an Area Manager or gain a peripatetic skillset – this is the role for you!
Career Flexibility: This is a home-based role, offering the flexibility of remote work, but will require travel across the regions, including occasional overnight stays during weekdays. All accommodation and travel expenses will be covered and planned in advance.
Quality-Focused Environment: As part of Lifeways’ transformation journey, you will contribute to our mission to be the provider of choice, focusing on delivering safe, effective care that not only meets but exceeds regulatory expectations.
Continuous Improvement: Be part of a culture that values innovation, feedback, and growth, where you will lead initiatives to improve service quality, compliance, and outcomes for the people we support.
Key Responsibilities:
- Provide time-limited leadership and management across services experiencing prolonged absence of managers, ensuring seamless delivery of care.
- Lead teams in delivering safe, effective, and person-centred support, driving quality improvement initiatives to meet and exceed CQC standards.
- Promote a culture of continuous improvement, embedding Lifeways’ values and ensuring that all services under your leadership excel in care delivery.
- Engage with external stakeholders, families, and health professionals to ensure the well-being and safety of the people
About You: You are an experienced Service Manager or Registered Manager with a proven track record of delivering high standards of care in social care settings. You are passionate about quality improvement and have the leadership skills necessary to inspire teams to deliver person-centred support. Flexibility, resilience, and an unwavering commitment to making a positive impact are key to your success in this role.
Qualifications & Experience: The ideal candidate be able to demonstrate
- QCF Level 5 in Health and Social Care (or equivalent).
- Minimum of 2 years’ experience as a Service Manager or Registered Manager in the social care sector.
- Proven experience in leading multisite teams and managing complex services.
- Strong understanding of CQC standards and a track record of improving service quality
- Candidates should have experience managing multiple services/sites simultaneously, ideally within the social care sector. This will screen in candidates who can handle the complexity of working across various services at once.
- Detailed knowledge of CQC (Care Quality Commission) regulations or equivalent in Scotland/Wales to ensure consistent compliance and governance.
- Flexibility and Resilience: Given the role\’s nature, flexibility is essential, especially regarding travel and adjusting to different service environments.
- Experience in leading projects or change management experience is essential for overseeing improvements and ensuring continuity
Apply Today:
If you are passionate about quality, leadership, and making a difference in social care, we would love to hear from you. Join Lifeways and be part of our transformation journey!
Relief Service Manager - South East England (Supported Living) employer: Lifeways Group
Contact Detail:
Lifeways Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Service Manager - South East England (Supported Living)
✨Tip Number 1
Familiarise yourself with Lifeways' mission and values. Understanding their commitment to person-centred care will help you align your leadership style with their goals, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Lifeways. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully led multisite teams in the past. Highlighting your experience in managing complex services will demonstrate your capability to handle the responsibilities of the Relief Service Manager role.
✨Tip Number 4
Stay updated on the latest CQC standards and regulations. Showing that you are knowledgeable about compliance will reassure Lifeways of your ability to maintain high-quality care across their services.
We think you need these skills to ace Relief Service Manager - South East England (Supported Living)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Manager or Registered Manager in social care. Emphasise your leadership skills, your understanding of CQC standards, and any relevant qualifications like QCF Level 5.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality improvement and person-centred care. Mention specific examples of how you've led teams to exceed care standards and your commitment to making a positive impact in the community.
Highlight Relevant Experience: In your application, focus on your experience managing multisite teams and handling complex services. Provide concrete examples of projects or initiatives you've led that resulted in improved service quality.
Showcase Flexibility and Resilience: Given the nature of the role, it's important to demonstrate your flexibility and resilience. Include examples of how you've adapted to changing environments or managed challenges in previous roles.
How to prepare for a job interview at Lifeways Group
✨Showcase Your Leadership Skills
As a Relief Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, especially during challenging times. Highlight your experience in managing multisite teams and how you ensured high standards of care.
✨Understand CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards, as they are crucial for this role. Be ready to discuss how you've previously improved service quality and compliance with these regulations. This shows your commitment to maintaining high standards in social care.
✨Emphasise Flexibility and Resilience
Given the nature of the role, it's important to convey your flexibility and resilience. Share experiences where you've adapted to changing environments or managed multiple services simultaneously. This will demonstrate your ability to thrive in a dynamic setting.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role and how you would address them. This preparation will help you articulate your thought process effectively during the interview.
