At a Glance
- Tasks: Lead a team to provide outstanding support for individuals with learning disabilities and complex needs.
- Company: Join Lifeways, a leading provider of specialist support in the UK.
- Benefits: Enjoy financial wellbeing tools, leadership development, and discounts on shopping and travel.
- Other info: Supportive culture with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 3 qualification in Health & Social Care and strong management experience required.
The predicted salary is between 30000 - 40000 € per year.
Who We Are – Lifeways
Every day at Lifeways, our team make a difference and build rewarding careers whilst having a meaningful impact on the lives of the people we support. Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.
Service Manager – St Helens
We are looking for a Service Manager to cover our supported living services in and around St Helens. You’ll oversee a small group of supported living dwellings for individuals with learning disabilities, autism, and complex needs. You’ll have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style—focusing on achieving the best outcomes for the people we support and for your staff teams.
We’re looking for an experienced, passionate manager who:
- Leads with positivity, compassion, and confidence.
- Inspires their team to deliver outstanding, person-centred support.
- Drives quality, safety, and continuous improvement across all services.
Every day, you’ll make a difference — ensuring the people we support live with independence, dignity, and purpose in their own homes.
In this role, you will:
- Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
- Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
- Drive service improvements and quality standards.
- Build strong relationships with your team, families, and communities.
What You’ll Bring
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
- Strong experience in operational and people management.
- A valid UK driver’s licence and willingness to travel locally.
- A genuine passion for quality care — and the ability to lead by example.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.
You’ll get:
- Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
- Leadership development programmes & progression pathways.
- A supportive, inclusive workplace culture.
- Matched contribution company pension scheme.
- Wellbeing resources and mental health support.
- Reward and Recognition Schemes.
- Discounts on shopping, tech, travel, and more through CHOICE Rewards.
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
Registered/Service Manager in St Helens employer: Lifeway s Group
At Lifeways, we pride ourselves on being an exceptional employer that empowers our leaders to make a meaningful impact in the lives of those we support. Located in St Helens, our inclusive work culture fosters personal and professional growth, offering leadership development programmes and a range of wellbeing resources. With a commitment to quality care and a supportive team environment, you will find not just a job, but a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Registered/Service Manager in St Helens
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online groups where you can meet people who work at Lifeways or similar organisations. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to service management. Think about how you would inspire your team and drive quality care. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for quality care during interviews. Share specific examples of how you've made a difference in previous roles. This will help you stand out as someone who truly embodies the values Lifeways is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Lifeways and making a positive impact in the community.
We think you need these skills to ace Registered/Service Manager in St Helens
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for quality care shine through. We want to see how you can inspire and lead a team to make a real difference in the lives of those we support.
Tailor Your Experience:Make sure to highlight your relevant experience in operational and people management. We’re looking for someone who can drive service improvements, so share specific examples of how you've done this in the past.
Be Person-Centred:Remember to focus on person-centred support in your application. We want to know how you’ve put individuals at the heart of your work and how you plan to continue doing so in this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Lifeways.
How to prepare for a job interview at Lifeway s Group
✨Know Your Stuff
Before the interview, make sure you understand Lifeways' mission and values. Familiarise yourself with their approach to supporting individuals with learning disabilities and complex needs. This will help you demonstrate your passion for quality care and how your experience aligns with their goals.
✨Showcase Your Leadership Style
Be ready to discuss your leadership style and how you inspire your team. Think of specific examples where you've led with positivity and compassion, and how you've driven improvements in service quality. This will show that you can lead effectively while still being approachable.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Prepare examples from your past experiences where you successfully managed difficult behaviours or improved care standards. This will highlight your operational management skills.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team dynamics, support structures, and opportunities for professional development within Lifeways. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
