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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver exceptional care for individuals with diverse needs.
- Company: Lifeways, a leading provider of specialist support in the UK.
- Benefits: Leadership development, wellbeing resources, and discounts on shopping and travel.
- Other info: Join us on our journey to become the Care Provider of Choice.
- Why this job: Make a real difference in people's lives while shaping the future of care services.
- Qualifications: Level 3 qualification in Health & Social Care and strong management experience.
The predicted salary is between 30000 - 40000 £ per year.
Who We Are – Lifeways
Every day at Lifeways, our team members make a difference. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide.
You’re Not Just Anyone — and neither is this role. As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future. Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs. We’ve recently completed one of the biggest digital transformations in our sector.
The Opportunity
Join our passionate team as a Service Manager and lead the way in delivering exceptional support to 4 supported living services in Newcastle that currently support 7 individuals. In this role, you will:
- Support, inspire, and develop your teams to deliver outstanding care and support.
- Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
- Drive service improvements and quality standards.
- Build strong relationships with your team, families, and communities.
You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.
What You’ll Bring
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
- Strong experience in operational and people management.
- A valid UK driver’s licence and willingness to travel locally.
- A genuine passion for quality care — and the ability to lead by example.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.
You’ll get:
- Leadership development programmes & progression pathways.
- A supportive, inclusive workplace culture.
- Matched contribution company pension scheme.
- Wellbeing resources and mental health support.
- Reward and Recognition Schemes.
- Discounts on shopping, tech, travel, and more through CHOICE Rewards.
Why Now?
We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
Service Manager - Newcastle employer: Lifeway s Group
Contact Detail:
Lifeway s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Newcastle
✨Tip Number 1
Get to know Lifeways! Before your interview, dive into their values and mission. Understanding what makes them tick will help you connect your experience with their goals, showing you're not just another candidate.
✨Tip Number 2
Practice your storytelling skills! Think of specific examples from your past roles that highlight your leadership and care management abilities. We want to hear how you've made a difference in people's lives.
✨Tip Number 3
Network like a pro! Reach out to current or former Lifeways employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lifeways team and making a real impact.
We think you need these skills to ace Service Manager - Newcastle
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for quality care shine through. We want to see how you can inspire and support others, so share your experiences that highlight your commitment to making a difference.
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your operational and people management experience, and don’t forget to mention any relevant qualifications. We love seeing how your background aligns with our mission!
Be Authentic: We value honesty and authenticity, so be yourself in your application. Share your unique story and what drives you to work in this field. It’s all about connecting with us on a personal level!
Apply Through Our Website: Don’t forget to apply through our careers website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find more info about our team and culture there!
How to prepare for a job interview at Lifeway s Group
✨Know Your Stuff
Before the interview, dive deep into Lifeways' mission and values. Understand their approach to care and support for individuals with complex needs. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to inspire and develop your team. Prepare examples from your past experiences where you've successfully led a team or driven service improvements. Highlight how you’ve built strong relationships in previous roles, as this is crucial for the position.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, challenges they face, or their vision for the future. This shows that you're not just interested in the role, but also in how you can contribute to their goals.
✨Be Authentic
Lifeways values honesty and courage, so be yourself during the interview. Share your passion for quality care and how it drives your work. Authenticity can set you apart and resonate well with the interviewers, making them see you as a great fit for their team.