At a Glance
- Tasks: Lead and inspire a team to provide outstanding care for individuals with complex needs.
- Company: Join Lifeways, a caring organisation that values its people and promotes inclusivity.
- Benefits: Enjoy financial wellbeing tools, leadership development, and discounts on shopping and travel.
- Other info: Embrace a culture of empathy, courage, and innovation while enjoying excellent career progression.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Level 3 qualification in Health & Social Care and leadership experience in care settings.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
We’re looking for a Service Manager who is genuinely passionate about improving the lives of the people we support, while creating a positive, supportive and empowering environment for their team. This role would particularly suit a candidate with experience in learning disabilities or mental health settings. We welcome applications from experienced Team Leaders or Deputy Managers who are ready to progress into a Service Manager role, as well as established Service Managers seeking their next opportunity.
You’ll work closely with a dedicated Area Manager and Regional Director to oversee the delivery of high-quality care and support for working-age adults with complex needs, including learning disabilities, autism (ASD), physical disabilities, and behaviours that may challenge. We are especially keen to hear from candidates who understand the importance of equipping teams with the right training ensuring staff feel skilled, supported, and confident in their roles.
In this role, you will:
- Lead, support, inspire, and develop a dedicated team outstanding care and support
- Oversee high-quality, person-centred support for individuals with learning disabilities, autism, physical disabilities, and complex behavioural needs
- Drive continuous improvement in service delivery, quality standards, and outcomes
- Build strong, collaborative relationships with staff teams, families, and wider communities
- Lead with purpose, setting the tone for a culture of excellence, inclusion, and accountability
What You’ll Bring
- Level 3 qualification in Health & Social Care
- Strong background in leadership within a care setting
- Experience within learning disabilities and/or mental health services
We are looking for individuals who embody our values: empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to hear from you.
Why Join Us?
When you join us, you step into a leadership role in an organisation that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.
You’ll benefit from:
- Financial wellbeing tools with Stream, including real-time pay tracking, savings features, and access to earned pay
- Leadership development programmes and clear progression pathways
- A supportive, inclusive workplace culture
- Matched company pension scheme
- Wellbeing resources and mental health support
- Reward and recognition schemes
- Discounts on shopping, tech, travel, and more through CHOICE Rewards
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
Service Manager - Leicester employer: Lifeway s Group
At Lifeways, we pride ourselves on being an exceptional employer that prioritises the wellbeing and development of our staff. Our supportive and inclusive workplace culture fosters collaboration and innovation, while our commitment to leadership development ensures that you have clear pathways for progression. With a focus on financial wellbeing, mental health support, and a shared set of values, joining us as a Service Manager in Leicester means making a meaningful impact in the lives of those we support, all while being part of a dedicated team that truly cares.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who know about service management. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since Lifeways emphasises empathy and teamwork, think of examples from your experience that showcase these traits. We want to see how you embody our values!
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've inspired and developed teams in the past. We love hearing about your approach to creating a positive environment for both staff and service users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Lifeways.
We think you need these skills to ace Service Manager - Leicester
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for improving lives shine through in your application. We want to see how your values align with ours, so share your experiences that highlight your commitment to care and support.
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Service Manager role. Highlight your leadership experience in care settings, especially if you’ve worked with learning disabilities or mental health services.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Use it to explain how you embody our values of empathy, courage, and equality, and how you plan to inspire and develop your team.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Lifeway s Group
✨Know Your Values
Before the interview, take some time to reflect on the values that Lifeways embodies: empathy, courage, honesty, equality, and passion. Be ready to share examples from your past experiences that demonstrate how you align with these values, as they are crucial for the role of Service Manager.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've led teams in a care setting, particularly focusing on your experience with learning disabilities or mental health services. Highlight instances where you've inspired and developed your team, as this will resonate well with the interviewers.
✨Understand Person-Centred Care
Familiarise yourself with the principles of person-centred support. Be ready to discuss how you would ensure high-quality care for individuals with complex needs, and think about strategies you could implement to drive continuous improvement in service delivery.
✨Build Collaborative Relationships
Think about how you can foster strong relationships with staff, families, and the wider community. Prepare to discuss your approach to collaboration and how you would create an inclusive environment that empowers both your team and the individuals you support.
