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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional care and support in a dynamic environment.
- Company: Join Lifeways Group, a leading provider of choice in health and social care.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 3 in Health and Social Care and experience in people management.
- Other info: Be part of a compassionate team dedicated to continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
You’re Not Just Anyone — and neither is this role.
You’re Not Just Anyone — and neither is this role. As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future. Discover why this matters in our newest video HERE
The Opportunity
As a Service Manager, you’ll oversee a 19 bed flat scheme supporting adults with learning disabilities, autism, and complex needs. You’ll have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style—focusing on achieving the best outcomes for the people we support and for your staff teams.
We’re looking for an experienced, passionate manager who:
- Leads with positivity, compassion, and confidence.
- Inspires their team to deliver outstanding, person-centred support.
- Drives quality, safety, and continuous improvement across all services.
Every day, you’ll make a difference — ensuring the people we support live with independence, dignity, and purpose in their own homes.
In this role, you will:
- Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
- You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
- Drive service improvements and quality standards
- Build strong relationships with your team, families, and communities
You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.
What You’ll Bring
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
- Strong experience in operational and people management
- A valid UK driver’s licence and willingness to travel locally
- A genuine passion for quality care — and the ability to lead by example
We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal
You’ll get:
- Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
- Leadership development programmes & progression pathways
- A supportive, inclusive workplace culture
- Matched contribution company pension scheme
- Wellbeing resources and mental health support
- Reward and Recognition Schemes
- Discounts on shopping, tech, travel, and more through CHOICE Rewards
Why Now?
We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us.
We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care.
As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.
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Registered/Service Manager employer: Lifeway s Group
Contact Detail:
Lifeway s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered/Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to service management. Think about how you would demonstrate Lifeways values in your responses. We want to see your passion for delivering high-quality care!
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams to success in the past. Highlight your experience with compliance and quality assurance – it’s what we’re all about at Lifeways.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles we have available, so keep checking back!
We think you need these skills to ace Registered/Service Manager
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for health and social care shine through. We want to see how you connect with our mission at Lifeways and how you can contribute to making a difference in people's lives.
Highlight Relevant Experience: Make sure to detail your experience in people management and health & social care. We’re looking for specific examples that demonstrate your ability to lead a team and deliver high-quality support, so don’t hold back!
Emphasise Continuous Improvement: We value a culture of continuous improvement, so be sure to mention any initiatives you've led or been part of that improved service delivery. Show us how you’ve made a positive impact in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lifeway s Group
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Registered/Service Manager. Brush up on compliance, quality assurance processes, and person-centred support. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in health and social care settings. Highlight your experience in fostering an open culture and how you’ve handled challenges. This will demonstrate your ability to lead by example, which is crucial for this position.
✨Emphasise Continuous Improvement
Be ready to talk about how you’ve implemented changes or improvements in previous roles. Discuss any quality audits or reviews you’ve been involved in and how you’ve used feedback to enhance service delivery. This aligns perfectly with Lifeways’ commitment to continuous improvement.
✨Align with Lifeways Values
Familiarise yourself with Lifeways’ values and behaviours. During the interview, weave these into your responses to show that you not only understand but also embody what they stand for. This will help you connect with the interviewers on a deeper level.
