Service Manager - March, Cambridgeshire
Service Manager - March, Cambridgeshire

Service Manager - March, Cambridgeshire

March Full-Time 30000 - 40000 £ / year (est.) No home office possible
Lifeway s Group

At a Glance

  • Tasks: Lead a dedicated team to provide outstanding care for individuals with learning disabilities and autism.
  • Company: Join Lifeways, a leading provider of specialist support in the UK.
  • Benefits: Enjoy leadership development, wellbeing resources, and discounts on shopping and travel.
  • Other info: Be part of a supportive, inclusive culture that values empathy and innovation.
  • Why this job: Make a real difference in people's lives while shaping the future of care services.
  • Qualifications: Level 3 qualification in Health & Social Care and strong management experience required.

The predicted salary is between 30000 - 40000 £ per year.

Who We Are – Lifeways

Every day at Lifeways, our team members make a difference. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide. Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs. We’ve recently completed one of the biggest digital transformations in our sector.

The Opportunity

Join us at Rectory Drive in March, Cambridgeshire, and step into a role where your leadership truly makes a difference. This detached bungalow service supports five individuals with learning disabilities and/or autism, delivering around 980 hours of support weekly through a dedicated team of 3 Team Leaders and Support Workers providing 24-hour care. We’re looking for an experienced manager who leads positively from the front, inspires their team, and drives excellence in care—ensuring the people we support receive the very best support every day.

In this role, you will:

  • Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
  • Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
  • Drive service improvements and quality standards.
  • Build strong relationships with your team, families, and communities.

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You’ll Bring

  • A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
  • Strong experience in operational and people management.
  • A valid UK driver’s licence and willingness to travel locally.
  • A genuine passion for quality care — and the ability to lead by example.

We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.

Why Join Lifeways?

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.

You’ll get:

  • Leadership development programmes & progression pathways.
  • A supportive, inclusive workplace culture.
  • Matched contribution company pension scheme.
  • Wellbeing resources and mental health support.
  • Reward and Recognition Schemes.
  • Discounts on shopping, tech, travel, and more through CHOICE Rewards.

Service Manager - March, Cambridgeshire employer: Lifeway s Group

At Lifeways, we pride ourselves on being an exceptional employer that empowers our team members to make a real difference in the lives of those we support. Located in March, Cambridgeshire, our inclusive work culture fosters personal and professional growth through leadership development programmes and a strong commitment to employee wellbeing. Join us to be part of a compassionate team dedicated to delivering high-quality care while enjoying benefits like a matched pension scheme and exclusive discounts.
Lifeway s Group

Contact Detail:

Lifeway s Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - March, Cambridgeshire

✨Tip Number 1

Get to know Lifeways! Before your interview, dive into their mission and values. Understanding what makes them tick will help you connect your experience with their goals, showing you're not just a fit for the role but for the team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've inspired your team or driven improvements in care. These real-life anecdotes will make your interview memorable and demonstrate your passion for quality care.

✨Tip Number 3

Be ready to discuss challenges! Lifeways is looking for someone who can handle complex needs. Prepare to talk about how you've tackled tough situations in the past and what you learned from them.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Lifeways and being part of something bigger.

We think you need these skills to ace Service Manager - March, Cambridgeshire

Leadership Skills
Operational Management
People Management
Health & Social Care Qualification (Level 3 or 5)
Quality Care Delivery
Team Development
Relationship Building
Service Improvement
Empathy
Communication Skills
Problem-Solving Skills
Adaptability
Passion for Care

Some tips for your application 🫡

Show Your Passion for Care: When writing your application, let your passion for quality care shine through. Share specific examples of how you've made a difference in previous roles, as this will resonate with us at Lifeways.

Tailor Your Application: Make sure to tailor your application to the Service Manager role. Highlight your leadership experience and how it aligns with our mission to provide outstanding support for individuals with learning disabilities and autism.

Be Authentic: We want to get to know the real you! Don’t be afraid to show your personality in your application. Authenticity is key, and it helps us see how you embody our values of empathy, courage, and equality.

Apply Through Our Website: For the best chance of success, apply directly through our careers website. This ensures your application reaches the right people and allows us to review your details efficiently.

How to prepare for a job interview at Lifeway s Group

✨Know Your Stuff

Before the interview, make sure you understand Lifeways' mission and values. Familiarise yourself with their approach to care for individuals with learning disabilities and autism. This will help you demonstrate your genuine passion for quality care and how you can contribute to their goals.

✨Showcase Your Leadership Skills

As a Service Manager, you'll need to inspire and develop your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive service improvements and maintain high-quality standards. Be ready to discuss specific challenges you've faced and how you overcame them.

✨Build Connections

Lifeways emphasises strong relationships with families and communities. Think about how you can foster these connections in your role. During the interview, share your strategies for building rapport with both your team and the people you support, highlighting your empathy and communication skills.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how Lifeways measures success in their services. This shows your interest in the role and helps you gauge if it's the right fit for you.

Service Manager - March, Cambridgeshire
Lifeway s Group
Location: March

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