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- Tasks: Lead a team to create memorable experiences for customers in a vibrant pub environment.
- Company: Join Greene King, a community-focused pub chain with a welcoming atmosphere.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Other info: Gain a recognised qualification and enjoy excellent career progression opportunities.
- Why this job: Kickstart your career in hospitality while making a real impact in your community.
- Qualifications: Previous supervisory experience in hospitality or customer service is essential.
The predicted salary is between 18500 - 25000 £ per year.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch‑up with friends over a drink.
Requirements
- 18+ candidates only
- Previous experience working as a supervisor/Team Leader in hospitality or customer service role required
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Deputise the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift making sure everything runs like clockwork
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What you’ll bring
- A great eye for detail, making sure every pint is poured to perfection
- A role model to the team on giving great service and making sure every customer receives a warm welcome
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A positive can‑do attitude and real team player
Benefits
- You’ll receive a competitive salary and pension contribution
- The chance to further your career across our well‑known brands – As one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career
- A discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount
- Wage Stream – access your wage before payday for when life happens
- Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more
- A discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter
Apprenticeship Details
- A mixture of face‑to‑face and Skype/phone catch‑ups every 4‑6 weeks to discuss feedback and progress
- A mixture of on‑ and off‑the‑job training, including workshops and webinars
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
- The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
- A Hospitality Team Leader Apprenticeship Qualification once you have completed the 15 month programme
- At Greene King, you’ll be working towards your Hospitality Supervisor Apprenticeship – Food and Beverage Level 3 Apprenticeship qualification over the course of 12–18 months
Apprentice Team Leader in Stafford employer: Lifetime Training
Contact Detail:
Lifetime Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Team Leader in Stafford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Greene King pub. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your previous experience as a supervisor or team leader can translate into providing that heartfelt customer experience Greene King is known for.
✨Tip Number 3
Show off your adaptability! During the interview, share examples of how you've handled busy shifts or resolved issues on the spot. Highlighting your ability to think on your feet will make you stand out as a candidate who can keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to reinforce your enthusiasm for the role and keep you fresh in their minds.
We think you need these skills to ace Apprentice Team Leader in Stafford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing a great experience for customers and that you're excited about the role.
Tailor Your Experience: Make sure to highlight any previous supervisory or team leader roles you've had in hospitality. We love seeing how your past experiences can contribute to making our pubs the heart of the community!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team players with a positive attitude, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Greene King family!
How to prepare for a job interview at Lifetime Training
✨Know the Company
Before your interview, take some time to research Greene King and their values. Understand what makes their pubs special and how they serve their communities. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Since previous experience as a supervisor or team leader is required, be ready to discuss specific examples from your past roles. Highlight situations where you successfully managed a team, resolved conflicts, or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Spirit
Greene King values teamwork, so be prepared to talk about how you work with others. Share examples of how you've supported your colleagues during busy shifts or contributed to a positive team environment. Emphasise your ability to adapt and think on your feet when challenges arise.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and enthusiasm for the role. You might ask about the training opportunities available, how success is measured in the role, or what a typical day looks like for an Apprentice Team Leader at Greene King.