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- Tasks: Support daily admin tasks, manage communications, and assist with patient records.
- Company: Join Wells Medical Practice, a supportive environment focused on growth.
- Benefits: Gain a Level 3 Business Administration qualification while earning.
- Other info: Flexible role with opportunities for personal and professional development.
- Why this job: Kickstart your career in healthcare admin and make a difference.
- Qualifications: No prior experience needed; just a willingness to learn and grow.
The predicted salary is between 15000 - 20000 £ per year.
The duties and responsibilities to be undertaken by an Admin Apprentice may include some or all of the items in the following list, dependent on competency levels, and current and evolving Practice workload and staffing levels. Duties may be varied from time to time under the direction of the Practice Manager.
- To efficiently undertake basic administration and clerical duties which may include the following duties as directed:
- To deal with internal and external post and emails on a day to day basis.
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
- To meet and greet visitors as required.
- To obtain and retrieve clinical/non-clinical records as requested.
- To support the control of clinics/appointments and retrieve records.
- To maintain filing systems in line with organisations policies and procedures.
- To assist with the ordering and maintenance of stock supplies (specific to role as appropriate).
- Collating information for reports.
- To be a flexible and supportive member of the team.
- To adhere to the local and national Health and Safety regulations.
- To ensure that requests for acute and repeat prescriptions are processed in line with contract requirements.
- To identify patients whose prescriptions are due for review for the relevant GP.
- To manage systems for passing prescriptions to pharmacies who provide a collection service.
- To liaise with doctors, patients, hospitals, pharmacists, and others as and when required in connection with medication prescribed for registered patients.
- Management of the recording system for controlled drugs.
- Ordering of stationery required for issuing prescriptions.
- Ensuring that registrations and deductions are processed in line with Health Authority requirements, and that appropriate record keeping systems are up-to-date and fit for purpose.
- Ensuring that the system for the record keeping of temporary residents is kept up to date.
- Summarising of patient notes in line with internal procedures and external QOF deadlines.
- Using appropriate read codes, scanning correspondence to ensure the accurate recording of Quality and Outcome Framework (QOF) specific information, and patient specific information.
- Ensuring that patient records are kept up to date with relevant information, enabling clinicians and other relevant staff to access accurate and up to date patient histories.
- Throughout the training period the post holder will be expected to complete all educational and training as required.
- To sign a learning contract with the training provider and adhere to the agreement.
- To assist in the administration process associated with service audits (specific to role as appropriate).
- To be responsible for the use of physical equipment and to report any defects in equipment as appropriate.
At Wells Medical Practice, you will be working towards a Business Administration Level 3 Qualification over the course of 15 months.
Secretary and Admin Support Apprenticeship employer: Lifetime Training
Contact Detail:
Lifetime Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Secretary and Admin Support Apprenticeship
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. This will help you get comfortable with common questions and refine your answers, making you feel more confident when it’s showtime.
✨Tip Number 3
Don’t just sit back and wait for opportunities to come to you. Be proactive! Regularly check our website for new openings and apply as soon as you see something that fits. The early bird catches the worm!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Secretary and Admin Support Apprenticeship
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to support our team and contribute to the practice.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how you can specifically help us with tasks like managing records and dealing with queries.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lifetime Training
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the duties and responsibilities of the Secretary and Admin Support Apprenticeship. Familiarise yourself with tasks like managing post, handling queries, and maintaining filing systems. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Practice Common Interview Questions
Prepare for typical interview questions related to administration and customer service. Think about how you would handle specific scenarios, such as dealing with a difficult visitor or managing multiple tasks at once. Practising your responses will boost your confidence and help you articulate your thoughts clearly.
✨Showcase Your Team Spirit
Since being a flexible and supportive team member is crucial, be ready to share examples of how you've worked well in a team before. Highlight any experiences where you’ve collaborated with others to achieve a common goal, as this will show that you can fit into their practice culture.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows respect for the opportunity and indicates that you take the role seriously. A polished appearance can set a positive tone for the rest of the interview.