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- Tasks: Lead a team to create memorable experiences for customers in a vibrant pub environment.
- Company: Join Greene King, a community-focused pub group with a lively atmosphere.
- Benefits: Competitive salary, discounts on food and drink, and access to mental health support.
- Why this job: Gain valuable leadership skills while enjoying a fun and dynamic work environment.
- Qualifications: A positive attitude, attention to detail, and a passion for great service.
- Other info: Receive training and development opportunities towards a Hospitality Supervisor Apprenticeship.
The predicted salary is between 800 - 1400 £ per month.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of urban pubs are all about serving up great times in the heart of the city. Whether you're looking for easy-going vibes, cocktails and colourful dishes in one of our high-energy bars or looking to be part of the after-work crowd who enjoy perfectly poured pints and pub classics with a twist in one of our urban pubs, we've got something for everyone.
As a Team Leader Apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.
Responsibilities- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
- Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- A great eye for detail, making sure every pint is poured to perfection.
- A role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and a real team player.
We're all about rewarding our team's hard work, that's why...
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - As one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Wage Stream - Access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter!
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress.
- A mixture of on and off the job training, including workshops and webinars.
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer.
- The chance to get Functional Skills in English and maths (if you don't already have GCSE).
- A Hospitality Team Leader Apprenticeship Qualification once you have completed the 15 month programme.
At Greene King, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months.
Apprentice Team Leader in London employer: Lifetime Training
Contact Detail:
Lifetime Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Team Leader in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Greene King pub. Chat with staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Team Leader Apprentice, you'll be all about leading the team and keeping customers happy. Role-play common scenarios with friends or family to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your adaptability! In your interview, share examples of how you've handled busy situations or resolved conflicts. Highlighting your ability to think on your feet will make you stand out as a great fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the Greene King family. Don’t miss out on this opportunity!
We think you need these skills to ace Apprentice Team Leader in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! Share why you want to be a Team Leader Apprentice at Greene King and how you can contribute to creating memorable experiences for our customers.
Tailor Your CV: Make sure your CV reflects the skills and qualities we’re looking for. Highlight any previous experience in hospitality or teamwork, and don’t forget to mention your attention to detail and positive attitude!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your relevant experiences and how you embody the values of Greene King. Keep it friendly and engaging – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with Greene King!
How to prepare for a job interview at Lifetime Training
✨Know the Company
Before your interview, take some time to research Greene King and their values. Understand what makes their pubs special and how they serve their communities. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Apprentice Team Leader, you'll need to demonstrate your ability to lead by example. Think of specific instances where you've successfully managed a team or resolved conflicts. Be ready to share these examples during your interview to highlight your leadership potential.
✨Emphasise Customer Service
Greene King is all about providing memorable experiences for customers. Prepare to discuss your approach to customer service and how you would ensure every guest feels welcomed. Share any relevant experiences where you went above and beyond to make someone's visit special.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to think on your feet. Practice responding to situations like handling a busy shift or resolving a customer complaint. This will help you feel more confident and articulate during the interview.