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- Tasks: Lead a team to ensure smooth shifts and happy customers.
- Company: Join Greene King, a top apprenticeship provider in the hospitality industry.
- Benefits: Enjoy discounts on food, drinks, and retail, plus access to your wage before payday.
- Other info: Receive training, support, and a Hospitality Supervisor Apprenticeship qualification.
- Why this job: Gain valuable experience while making memorable customer experiences.
- Qualifications: A keen eye for detail and a positive, adaptable attitude.
The predicted salary is between 18500 - 25000 £ per year.
As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
- Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
Qualifications
- A great eye for detail, making sure every pint is poured to perfection.
- A role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and real team player.
Benefits
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Wage Stream – access your wage before payday for when life happens.
- Retail discounts – receive up to 30% at Superdrug, exclusive discounts with three mobile and many more.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Free employee assistance programme – mental health, well-being, financial, and legal support because you matter.
Apprenticeship Details
- A mixture of face-to-face and Skype/phone catch-ups every 4–6 weeks to discuss feedback and progress.
- A mixture of on- and off-the-job training, including workshops and webinars.
- Reviews every 12 weeks with your line manager and apprenticeship trainer.
- The chance to get functional skills in English and maths (if you don't already have GCSE).
- A Hospitality Team Leader Apprenticeship Qualification once you have completed the 15-month programme.
At Greene King, you'll be working towards your Hospitality Supervisor Apprenticeship – Food and Beverage Level 3 Apprenticeship qualification over the course of 12–18 months.
Apprentice Team Leader in Edinburgh employer: Lifetime Training
Contact Detail:
Lifetime Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Team Leader in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Greene King. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your experiences align with the role of a Team Leader Apprentice. We want to see that can-do attitude shine through!
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well in a team before. Highlight your ability to adapt and resolve issues, especially during busy times – that's key for this role!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Apprentice Team Leader in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and providing great customer experiences. Share any relevant experiences that highlight your passion for hospitality.
Be Specific: Use specific examples to demonstrate your skills and qualities. If you’ve led a team before or handled a busy shift, tell us about it! We love hearing about real-life situations where you’ve made a difference.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep your application professional. Use clear language and check for spelling and grammar mistakes. A well-presented application shows us you care!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Lifetime Training
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Leader Apprentice involves. Familiarise yourself with the responsibilities like leading the team, ensuring customer satisfaction, and maintaining high standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing a memorable experience for customers, be ready to share examples of how you've delivered great service in the past. Think of specific situations where you went above and beyond to keep customers happy, as this will demonstrate your suitability for the position.
✨Demonstrate Your Leadership Qualities
Even as an apprentice, you'll need to show that you can lead by example. Prepare to discuss times when you've taken charge or helped coordinate a team during busy periods. Highlight your ability to think on your feet and adapt to challenges, as these are key traits for a successful Team Leader.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and interest in the role. You might want to ask about the training opportunities available or how success is measured in the team. It’s a great way to engage with the interviewer and leave a positive impression.