At a Glance
- Tasks: Serve guests, maintain cleanliness, and recommend menu items with a friendly attitude.
- Company: Join Stonehouse, a vibrant place where fun and hospitality come together.
- Benefits: Enjoy 33% off dining, funded qualifications, and 28 days holiday plus more perks!
- Why this job: Gain hands-on experience while making lifelong friends in a lively environment.
- Qualifications: No experience needed, just bring your warm personality and willingness to learn.
- Other info: Achieve a Level 2 Hospitality Team Member Apprenticeship in 15 months.
As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink\’s menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you\’ll inject your personality every moment you\’re with our guests so that they love to come back time and time again.
Responsibilities:
-Greet, serve and look after our guests
-Maintain the highest standards of cleanliness and safety
-Work with the team to create a friendly atmosphere our guests will love
-Know the menus inside out, making recommendations to our guests
-Be a champion of brand standards
You don\’t even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
-A mixture of face to face and skype/phone catch ups every 4 – 6 weeks
-A mixture of on and off the job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and Maths (if you don\’t already have GCSE)
-30 hours paid work every week
Benefits for M&B staff
-Love eating out? You\’ll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we\’ve got you covered.
-Never a dull moment – fun, laughs and lifelong friends!
-Funded qualification up to degree level
-Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
-Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
-On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.
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Bar and Waiting Apprenticeship employer: Lifetime Training
Contact Detail:
Lifetime Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Apprenticeship
✨Tip Number 1
Familiarise yourself with the Stonehouse menu before your interview. Knowing the drinks and food options inside out will not only impress your potential employers but also show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock serving scenario. This will help you feel more comfortable and confident when interacting with guests during your apprenticeship.
✨Tip Number 3
Showcase your personality! During any interactions, whether in person or online, let your friendly and approachable nature shine through. This is key in the hospitality industry and will make you stand out.
✨Tip Number 4
Research the company culture at Mitchells and Butlers. Understanding their values and what they look for in team members can help you align your responses and demonstrate that you're a great fit for their team.
We think you need these skills to ace Bar and Waiting Apprenticeship
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations. Highlight your ability to create a friendly atmosphere and provide excellent customer service, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects any relevant skills or experiences, even if they are not directly related to hospitality. Emphasise your interpersonal skills, teamwork, and any previous customer service experience you may have.
Craft a Personal Statement: Write a personal statement that showcases your personality and enthusiasm for the role. Mention why you want to work in hospitality and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Lifetime Training
✨Show Your Personality
As a Bar and Waiting Apprentice, your personality is key. Be sure to showcase your friendly and approachable nature during the interview. Share anecdotes that highlight your ability to connect with people and create a welcoming atmosphere.
✨Know the Menus
Familiarise yourself with the food and drink menus before the interview. Being able to discuss your favourite items and make recommendations will demonstrate your enthusiasm for the role and your commitment to providing excellent service.
✨Emphasise Teamwork
This role requires working closely with others, so be prepared to discuss your experiences in team settings. Highlight any past roles or activities where you collaborated effectively with others to achieve a common goal.
✨Ask Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your interest in the position and the company. You might ask about training opportunities or what a typical day looks like for a Bar and Waiting Apprentice.