At a Glance
- Tasks: Greet and serve guests while maintaining a friendly atmosphere.
- Company: Potton Hall Spa, dedicated to your well-being and memorable experiences.
- Benefits: Gain a Level 2 Hospitality Apprenticeship with ongoing support and training.
- Other info: Flexible shift work with opportunities for growth in the hospitality industry.
- Why this job: Join a vibrant team and enhance your customer care skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 24960 £ per year.
About the Employer
Potton Hall Spa is all about YOU.
We believe taking time out is vital for well‑being, and every visit delivers a memorable “me‑time” experience from arrival to departure.
Our spa packages range from a quick visit to the grounds to a complete body, mind and soul recharge.
We collaborate with ELEMIS, a skin‑wellness brand, to bring nature’s finest actives, high‑performance delivery systems and revolutionary technology for clinically proven results.
Other treatments include Bamboo Massage, Hot Stone Massage, Nails, Floatation, Waxing, and Tinting.
Transport, process, and snack services are also provided.
What You'll Do
As a Bar and Waiting Team Apprentice, you will
- Greet, serve, and look after our guests.
- Maintain the highest standards of cleanliness and safety.
- Work with the team to create a friendly atmosphere our guests will love.
- Know the menus inside out and make recommendations to guests.
- Apprenticeship Details
In this full‑time role you will gain a Level2 Hospitality Team Member Apprenticeship. You will:
- Attend face‑to‑face and Skype/phone catch‑ups every 4‑6weeks.
- Participate in on‑site and off‑site training, workshops, and webinars.
- Have reviews every 12weeks with the Apprentice, Line Manager and Lifetime Trainer.
- Receive feedback on progress.
- Obtain Functional Skills in English and Maths (if not already holding GCSEs).
- Work 30hours per week and study toward a Level2 Food and Beverage Hospitality Apprenticeship over 15months.
- Training Outcome
You will receive ongoing support and development, culminating in a Level2 Food and Beverage Hospitality Apprenticeship.
Skills Required
- Communication skills
- Attention to detail
- Customer care skills
- Team working
- Course Information
- Course: Food and Beverage Team Member (Level2)
- Route: Catering and Hospitality
- Apprenticeship Level: Intermediate
- Working Arrangements
- Working week: Shift work including bank holidays, evenings and weekends (exact shifts to be confirmed).
- Expected duration: 1year 3months
- Training provider: Lifetime Training Group Limited
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Bar and Waiting Apprenticeship in Saxmundham employer: LIFETIME TRAINING GROUP LIMITED
Potton Hall Spa is an exceptional employer that prioritises the well-being of its staff and guests alike, fostering a supportive and friendly work environment. As a Bar and Waiting Team Apprentice, you will benefit from comprehensive training and development opportunities, including a Level 2 Hospitality Team Member Apprenticeship, while working in a serene location dedicated to providing memorable experiences. With a focus on teamwork and customer care, you'll be part of a culture that values your growth and contributions, making it a rewarding place to start your career in hospitality.
Contact Details:
LIFETIME TRAINING GROUP LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Apprenticeship in Saxmundham
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Bar and Waiting Apprenticeship in Saxmundham
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at LIFETIME TRAINING GROUP LIMITED, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at LIFETIME TRAINING GROUP LIMITED.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with LIFETIME TRAINING GROUP LIMITED!
How to prepare for a job interview at LIFETIME TRAINING GROUP LIMITED
✨Know Your Menu
Before heading into your interview at LIFETIME TRAINING GROUP LIMITED, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at LIFETIME TRAINING GROUP LIMITED. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like LIFETIME TRAINING GROUP LIMITED!
