At a Glance
- Tasks: Deliver exceptional customer experiences and work closely with kitchen staff.
- Company: Wells & Co, a vibrant brewery and pub company with a unique culture.
- Benefits: Competitive pay, tips, 28 days holiday, free food on shift, and discounts.
- Other info: Enjoy a supportive environment with ongoing training and progression opportunities.
- Why this job: Join a fun team and kickstart your career in hospitality with great prospects.
- Qualifications: Customer service experience and a passion for hospitality.
The predicted salary is between 20800 - 25000 £ per year.
About the Employer
Wells & Co are a brewery and pub company focused on delivering experiences you'd recommend to friends.
Our emphasis on quality and innovation keeps our consumers at the heart of everything we do.
With our head office and brewery in Bedford supporting a portfolio of over 180 pubs, we pride ourselves on the individuality of our sites; each and every Wells & Co. pub you visit will offer a truly unique pub experience but with one thing in common – a warm welcome and a great pint of beer.
We are also bringing the great British pub experience across the channel, with an expanding pub estate in several French cities through Wells & Co.
France.
What You'll Do
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
- You will need to demonstrate
- Previous experience working in a customer facing environment
- Enthusiasm and passion for hospitality
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
- What we will offer you in return
- Competitive hourly rate + tips
- 28 days holiday
- Pension
- Food & Retail discounts
- Fun culture surrounded by a supportive team
- Free food when on shift
- 25% dining discount of all managed houses
- Great working environment and great prospects
- Training Outcome
Ongoing support and progression.
Skills Required
- Communication skills
- Attention to detail
- Customer care skills
- Team working
- Course Information
Course: Food and beverage team member (level 2); Level: 2; Route: Catering and hospitality; Apprenticeship Level: Intermediate.
Working Arrangements
Working Week: Wednesday - Sunday. Shift work, including evenings and weekends. Expected Duration: 1 Year 3 Months. Training Provider: LIFETIME TRAINING GROUP LIMITED.
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Bar and Waiting Apprenticeship in Baldock employer: LIFETIME TRAINING GROUP LIMITED
Wells & Co is an exceptional employer that prioritises the growth and development of its team members within a vibrant and supportive work culture. With competitive pay, generous holiday allowances, and unique perks like free meals during shifts and discounts at managed houses, employees can thrive in a dynamic environment that values quality service and innovation. Join us in Bedford, where every day offers the chance to create memorable experiences for our customers while advancing your career in the hospitality industry.
Contact Details:
LIFETIME TRAINING GROUP LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Apprenticeship in Baldock
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Bar and Waiting Apprenticeship in Baldock
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at LIFETIME TRAINING GROUP LIMITED, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at LIFETIME TRAINING GROUP LIMITED.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with LIFETIME TRAINING GROUP LIMITED!
How to prepare for a job interview at LIFETIME TRAINING GROUP LIMITED
✨Know Your Menu
Before heading into your interview at LIFETIME TRAINING GROUP LIMITED, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at LIFETIME TRAINING GROUP LIMITED. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like LIFETIME TRAINING GROUP LIMITED!
