Skilltech Solutions, part of the Lifetime Group, is seeking a Service Desk Analyst to deliver technical support for Skilltech's software platforms. You will be the product expert, handling onboarding, configuration, release validation and ongoing service delivery with Customer Success, Development, Test and BI teams.
You will need solid experience in software application support, excellent customer service, strong troubleshooting and the ability to explain complex concepts clearly.
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SaaS Support Specialist — Service Desk employer: Lifetime Group
Lifetime Group is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and wellbeing. With generous benefits such as flexible working options, enhanced family support, and a commitment to diversity, we empower our Finance Assistants to thrive in their roles while contributing to meaningful learning solutions across the UK.
