Hard Rock Hotel - Kids Club Manager in Newport

db Group, a leader in the hospitality and leisure industry, is proud to announce the recently opened 5-star Hard Rock Hotel Malta, located in the heart of St. Julian's.

We are seeking a passionate, experienced, and highly motivated Kids Club Manager to lead our Kids Club operation. This is an exciting opportunity for a professional who combines creativity, strong leadership, and a genuine passion for creating memorable experiences for children and families.

The successful candidate will be responsible for delivering a safe, engaging, and exceptional Kids Club experience while leading the team, maintaining high operational standards, and ensuring that every young guest enjoys a memorable stay.

Job Role

• Lead, manage, and develop the Kids Club team, ensuring a positive, professional, and engaging environment.
• Plan, organize, and deliver creative, age-appropriate activities and entertainment programs for children.
• Ensure the highest standards of child safety, supervision, safeguarding, and wellbeing at all times.
• Oversee the daily operation of the Kids Club, including staffing, scheduling, equipment, and activity planning.
• Create a welcoming and memorable experience for children and families, in line with Hard Rock Hotel Malta's service standards.
• Maintain excellent communication with parents and guardians, addressing any concerns promptly and professionally.
• Ensure that all activities, facilities, and equipment comply with applicable health, safety, and hygiene requirements.
• Manage the Kids Club budget, resources, and supplies effectively.
• Work closely with other hotel departments to enhance the overall family guest experience.
• Monitor guest feedback and continuously identify opportunities to improve the Kids Club offering.

Requirements

• Previous experience in a managerial or supervisory role within a Kids Club, childcare, leisure, hospitality, or family entertainment environment.
• Strong leadership, organizational, and team management skills.
• A genuine passion for working with children and creating engaging, memorable experiences.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with children, parents, and colleagues.
• Good knowledge of child safeguarding, health and safety, and age-appropriate activity planning.
• Ability to remain calm, responsible, and professional in a busy environment.
• Creative, proactive, and customer-focused approach.
• Flexibility to work shifts, including weekends and public holidays.
• Relevant childcare, education, first aid, or safeguarding qualifications will be considered an asset.
• Applicants must be currently based in Europe and already have the legal right to work in Malta.