At a Glance
- Tasks: Manage client journeys and support families in securing life insurance.
- Company: One of the UK's leading Life Insurance Brokers with a great team culture.
- Benefits: £26,450 salary, 8% bonus, industry-leading training, and clear progression opportunities.
- Other info: Office-based initially with hybrid options; apply now for a rewarding career!
- Why this job: Make a real impact while thriving in a supportive and high-performing team.
- Qualifications: Strong attention to detail, solid admin skills, and a proactive mindset.
The predicted salary is between 26450 - 26450 £ per year.
£26,450 basic salary + 8% bonus + great team culture!
Looking for a fast-paced role where you can make a real impact behind the scenes? We are one of the UK’s leading Life Insurance Brokers, and we are growing our Fast Protection Team (Client Support).
This is a detail-driven, admin-focused role where you’ll manage client journeys end-to-end, helping move families from unprotected to protected. It’s busy, rewarding, and perfect for someone who thrives on organisation, ownership and getting things done.
We’ve featured in the Sunday Times Best Companies to Work For list and built an excellent reputation on Trustpilot!
What you’ll be doing:
- Managing client journeys from start to finish with accuracy and care
- Proactively progressing cases to keep everything moving
- Handling inbound calls and supporting clients when they need it most
- Communicating clearly with clients and advisers
- Managing sensitive conversations with professionalism and empathy
- Keeping systems updated and everything on track
We’re looking for:
- Strong attention to detail and solid admin skills
- Someone highly organised who can manage multiple cases at once
- A confident communicator with a positive attitude
- Resilience and the ability to handle challenging conversations
- A proactive mindset – someone who takes ownership and solves problems
What’s in it for you?
- £26,450 basic salary
- 8% bonus based on personal and company performance
- Industry-leading training and ongoing support
- Clear progression opportunities
- A supportive, high-performing team environment
- Meaningful work that genuinely helps people
Location & start date
- Start date: ASAP
- Location: Leeds, London or Milton Keynes
- Office-based initially, with hybrid options over time
What’s the process like?
- Apply with your CV (no AI here, we actually read them!)
- Informal chat with Sophie to get to know you
- Formal interview at our office
- Clear feedback throughout, no ghosting!
Have we enticed you enough? Apply now and we’ll be in touch as soon as possible!
Client Support Adviser (Fast Protection Team) employer: Lifesearch
As one of the UK's leading Life Insurance Brokers, we pride ourselves on our vibrant team culture and commitment to employee growth. With a competitive salary, an 8% bonus, and industry-leading training, we offer a supportive environment where you can thrive while making a meaningful impact in clients' lives. Our recognition in the Sunday Times Best Companies to Work For list reflects our dedication to creating a rewarding workplace in Leeds, London, or Milton Keynes.
StudySmarter Expert Advice🤫
We think this is how you could land Client Support Adviser (Fast Protection Team)
✨Tip Number 1
Get to know the company culture before your interview! Check out their social media and reviews on Trustpilot. This will help you connect with the team during your chat with Sophie.
✨Tip Number 2
Practice your communication skills! Since this role involves handling sensitive conversations, try role-playing with a friend to boost your confidence and ensure you can convey empathy and professionalism.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or cases in the past. This will demonstrate your ability to thrive in a busy environment like the Fast Protection Team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Client Support Adviser (Fast Protection Team)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Client Support Adviser role. Highlight your attention to detail, organisational skills, and any relevant admin experience to show us you’re the perfect fit!
Craft a Personal Cover Letter:Don’t skip the cover letter! Use it to tell us why you’re excited about this role and how your proactive mindset can help our Fast Protection Team. A personal touch goes a long way in making your application stand out.
Showcase Your Communication Skills:Since this role involves handling sensitive conversations, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to convey your positive attitude!
Apply Through Our Website:We love it when candidates apply directly through our website! It helps us keep track of applications and ensures you get the attention you deserve. Plus, it’s super easy – just upload your CV and cover letter!
How to prepare for a job interview at Lifesearch
✨Know the Role Inside Out
Before your interview, make sure you understand the ins and outs of the Client Support Adviser role. Familiarise yourself with the responsibilities, especially around managing client journeys and handling sensitive conversations. This will help you demonstrate your attention to detail and organisational skills during the chat.
✨Showcase Your Communication Skills
As a Client Support Adviser, clear communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you handled challenging conversations with professionalism and empathy, as this will resonate well with the interviewers.
✨Demonstrate Your Proactive Mindset
The role requires someone who takes ownership and solves problems. Be ready to discuss situations where you took the initiative to improve processes or resolve issues. Highlighting your proactive approach will show that you're the right fit for their fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
