Senior Facilities Co-Ordinator

Established over 30 years ago here at Lifeplus, our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus, we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community.

Role Purpose

To co-ordinate the delivery of effective, compliant and operationally efficient facilities services across the business, ensuring premises, workplace environments and support services are safe, secure, fit for purpose and aligned with company standards and brand expectations. The role supports the day-to-day operation of facilities services, including workplace experience, contractor and supplier management, health & safety activities and general premises maintenance, helping to create a positive, professional and productive environment for colleagues, visitors and external partners.

Working in line with company Health & Safety guidelines, the role helps maintain safe, tidy and well functioning premises that enable colleagues to focus on delivering excellent service to external customers. The position also builds and maintains effective relationships with key suppliers and contractors and provides support and cover within the Facilities team during periods of colleague absence.

Key Responsibilities

• Coordinate day-to-day Facilities operations across workplace services, building maintenance, contractor activities and workplace support requirements.
• Manage contractor relationships professionally and courteously, ensuring service delivery standards are maintained.
• Coordinate planned preventative maintenance schedules, reactive maintenance tasks, Facilities records, certifications and compliance documentation.
• Source and procure goods and services for the Facilities department and wider business, including the creation of blanket and ad hoc purchase orders, receipting and invoice verification within Syteline.
• Manage Facilities systems and administrative processes, including Net2 access control, ID badges, CCTV systems, Jira ticketing and Facilities documentation.
• Support workplace experience through effective management of site presentation, housekeeping standards, kitchen management, janitorial stock replenishment, workplace resources and visitor support.
• Coordinate starter and leaver Facilities processes, including workplace setup, equipment provision, access management and related operational support.
• Maintain and administer Facilities and Health & Safety documentation, policies and SharePoint pages.
• Provide departmental cover during periods of colleague absence and support additional projects and operational initiatives as directed by the Facilities & Health & Safety Manager or Managing Director.
• Understand, promote, and adhere to all company Health & Safety procedures and guidelines.
• Complete and maintain risk assessments and associated Health & Safety administration.
• Coordinate contractor compliance requirements, including requesting, reviewing, and approving RAMS and permit-to-work documentation prior to commencement of work.
• Collate, monitor, and report UK near misses and support Health & Safety compliance activities across the business.
• Deliver Health & Safety inductions and DSE presentations for new starters and coordinate annual DSE assessments.
• Support the preparation and collation of certification and documentation required for annual Health & Safety audits.
• Carry out First Aider and Fire Warden responsibilities in line with company requirements.

Candidate Profile

• Experience in a Facilities role, with knowledge of operational Facilities activities.
• Knowledge of hard and soft Facilities Management services.
• Health & Safety experience, with knowledge of relevant legislation and compliance requirements.
• Experience managing contractors, procurement processes, and supplier relationships.
• Experience working in a customer-facing environment with a focus on service delivery.
• Strong communication skills with the ability to engage with stakeholders at all levels.
• Ability to work independently and as part of a team, with a flexible and proactive approach.
• Strong organisational skills with the ability to manage multiple tasks, prioritise workload and maintain accuracy.
• IT proficient, particularly Microsoft Office, with experience of systems such as Syteline, Jira and Net2.
• Ability and willingness to travel within Europe when required.
• Full clean driving licence and access to a vehicle (desirable).
• IOSH qualification (desirable).

Hours and Days

Monday to Friday; 08:00 – 16:15

Hybrid Working

This role follows a hybrid model, with 4 days per week based in the office. Flexibility will be required to support business needs, including additional office attendance where necessary. Some travel across Europe will be required.

Salary: £40,000 GBP – £45,000 GBP

What’s in it for you

• Nourish your wellbeing: Every month, you’ll receive three free Lifeplus products, plus 50% off anything else you’d like to try.
• Performance based bonus: Bonuses are awarded based on business success and individual performance.
• Your growth journey – LIFE Programme: The programme builds confidence, strengthens skills, and supports career progression from day one. On completion, an additional increase of £2,000 will be added to your salary.
• Learning at your fingertips: Access the Learning Management System (LMS) with the latest materials and resources whenever you need them.
• Peace of mind from day one: You’re automatically covered by Life Assurance and Permanent Health Insurance. After six months of long-term illness, you’ll receive 50% of your basic salary.
• Holiday that works for you: Buy or sell holiday days to suit your lifestyle.
• Exclusive colleague perks: Special discounts at leading brands and retailers, and generous savings on Lifeplus products.
• Everyday healthcare support: The Health Cash Plan helps with regular healthcare costs, including dental, optical, therapy sessions, hospital in-patient and accidental injury cover.
• Little things make a difference: Fresh fruit delivered weekly, plus free tea, coffee, milk (including alternatives), filtered water, and fully equipped kitchen areas onsite.
• Support when you need it: The Employee Assistance Programme (EAP) provides confidential, professional support.
• Invest in your future: Contributory pension scheme offers up to 6% employer contributions.
• A culture that connects: Team socials, annual company-wide events, and celebrations including life partners.
• Eyecare support: £25 towards eye tests and up to £100 towards glasses for VDU use, plus eye care vouchers.
• Stay active for less: Save on gym memberships and benefit from the Cycle2Work scheme.
• Recruitment Referral Scheme: Refer a friend or family member and earn £250 in cash when they join and an additional £500 once they pass probation.