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For Companies At a Glance
- Tasks: Visit clients to provide IT support, installations, and maintenance.
- Company: Lifeline IT offers tailored IT solutions for businesses in need.
- Benefits: Earn up to £39,000, enjoy private healthcare, and 20 days holiday.
- Why this job: Join a supportive team focused on personal growth and career development.
- Qualifications: Experience with Windows Servers, networking, and excellent communication skills required.
- Other info: Work in diverse sectors and build strong client relationships.
Check out the role overview below. If you are confident you have got the right skills and experience, apply today.
Borehamwood, Hertfordshire, London. Field/Office Based covering the West End London and Greater London.
About Us
At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology.
We now have a new opening for an IT Support Field Engineer to join our team at our head office in Borehamwood.
What’s in it for you?
- Salary of up to £39,000 per annum DOE
- Private Healthcare
- 20 days’ holiday + Bank Holidays
If you’re a talented IT professional with experience of installing and maintaining Windows Servers, network firewalls and first-class communication skills, this is an unmissable opportunity to join our successful company.
We believe that the workplace is not just where you go in order to pay the bills. We want our employees to thrive in their roles, feel fulfilled each day and develop their careers to reach their full potential. That’s why we provide fantastic personal and professional development opportunities. We know that our people are our biggest asset and we want each and every individual to excel.
So, what are you waiting for? Apply today to become an integral part of our pioneering company.
Your Day to Day
As an IT Support Field Engineer, you’ll spend your days visiting a variety of customers, forging strong relationships and providing all the IT expertise they need. This will range from desktop and server installations and IT management to system design, deployment and maintenance, ensuring there’s never a dull day! These small and medium sized businesses come from as many different business sectors as you can imagine and have anything from one to over one hundred employees. Working alongside a highly skilled and like-minded team, you’ll form bonds with those in different areas of the business and gain valuable experience with our leading company. You will have one to two appointments per day which will be scheduled in advance.
What are we looking for?
You must have experience in some of the following areas:
- Microsoft Desktop (10/11) Operating Systems
- Apple Mac Operating Systems
- Administration of Microsoft Active Directory
- Administration of Windows Server Operating system
- Administration of Microsoft Exchange 2013, 2016 and/or 2019
- Administration of Office 365 (Exchange, OneDrive, SharePoint Online)
- Knowledge of Microsoft Azure
- Knowledge of AWS (Amazon Web Services)
- Virtual Technology (VMware vSphere, Hyper-V)
- Networking (SonicWALL Firewalls, Cisco Switches and/or HP Switches)
- Experience in supporting and/or installing Wi-Fi
- Experience of any Point of Sale (POS) systems in retail environment
So, if you’re ready to take on this exciting role as an IT Support Field Engineer, please apply via the button shown.
IT Support Field Engineer employer: Lifeline IT
Contact Detail:
Lifeline IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Active Directory and Windows Server. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with current or former employees of Lifeline IT on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. As an IT Support Field Engineer, you'll need to demonstrate how you've effectively resolved technical issues in the past, so think of specific scenarios to share.
✨Tip Number 4
Research Lifeline IT's client base and the sectors they serve. Understanding their business model and the types of clients you would be supporting can help you tailor your responses and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace IT Support Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows Servers, network firewalls, and any specific technologies mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to build strong relationships with clients. Mention specific examples of how you've successfully managed IT installations or resolved issues in previous roles.
Showcase Technical Skills: In your application, clearly list your technical skills related to the role, such as experience with Microsoft Active Directory, Office 365, and networking technologies. This will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Lifeline IT
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Desktop Operating Systems, Windows Server, and network firewalls. Bring examples of past projects or challenges you've faced and how you resolved them, as this will demonstrate your hands-on expertise.
✨Demonstrate Communication Skills
Since the role involves forging strong relationships with customers, practice explaining technical concepts in simple terms. Be ready to share instances where your communication skills helped resolve an issue or improve a client's understanding of their IT needs.
✨Research Lifeline IT
Familiarise yourself with Lifeline IT's services and values. Understanding their approach to customer support and their commitment to employee development will help you align your answers with their company culture during the interview.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the team dynamics, the types of clients you'll be working with, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
