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For Companies At a Glance
- Tasks: Visit clients to provide IT support, installations, and maintenance.
- Company: Lifeline IT offers essential tech support for businesses in London.
- Benefits: Enjoy a salary up to £39,000, private healthcare, and 20 days holiday.
- Why this job: Join a supportive team focused on personal growth and career development.
- Qualifications: Experience with Windows Servers, Microsoft Office, and networking is essential.
- Other info: Flexible appointments and diverse client sectors ensure an exciting workday.
The predicted salary is between 31200 - 46800 £ per year.
About Us
At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology.
We now have a new opening for an IT Support Field Engineer to join our team at our head office in Borehamwood.
What’s in it for you?
- Salary of up to £39,000 per annum DOE
- Private Healthcare
- 20 days’ holiday + Bank Holidays
If you’re a talented IT professional with experience of installing and maintaining Windows Servers, network firewalls and first-class communication skills, this is an unmissable opportunity to join our successful company.
We believe that the workplace is not just where you go in order to pay the bills. We want our employees to thrive in their roles, feel fulfilled each day and develop their careers to reach their full potential. That’s why we provide fantastic personal and professional development opportunities. We know that our people are our biggest asset and we want each and every individual to excel.
Your Day to Day
As an IT Support Field Engineer, you’ll spend your days visiting a variety of customers, forging strong relationships and providing all the IT expertise they need. This will range from desktop and server installations and IT management to system design, deployment and maintenance, ensuring there’s never a dull day!
These small and medium sized businesses come from as many different business sectors as you can imagine and have anything from one to over one hundred employees. Working alongside a highly skilled and like-minded team, you’ll form bonds with those in different areas of the business and gain valuable experience with our leading company. You will have one to two appointments per day which will be scheduled in advance.
What are we looking for?
You must have experience in some of the following areas:
- Microsoft Desktop (10/11) Operating Systems
- Apple Mac Operating Systems
- Administration of Microsoft Active Directory
- Administration of Windows Server Operating system
- Administration of Microsoft Exchange 2013, 2016 and/or 2019
- Administration of Office 365 (Exchange, OneDrive, SharePoint Online)
- Knowledge of Microsoft Azure
- Knowledge of AWS (Amazon Web Services)
- Virtual Technology (VMware vSphere, Hyper-V)
- Networking (SonicWALL Firewalls, Cisco Switches and/or HP Switches)
- Experience in supporting and/or installing Wi-Fi
- Experience of any Point of Sale (POS) systems in retail environment
So, if you’re ready to take on this exciting role as an IT Support Field Engineer, please apply via the button shown.
IT Support Field Engineer employer: Lifeline IT
Contact Detail:
Lifeline IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Active Directory and Windows Server. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with current or former employees of Lifeline IT on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. As an IT Support Field Engineer, you'll need to demonstrate how you've effectively resolved technical issues in the past, so think of specific scenarios to discuss.
✨Tip Number 4
Research Lifeline IT's approach to customer service and their business model. Understanding their commitment to providing tailored IT support will help you align your answers with their values during the interview process.
We think you need these skills to ace IT Support Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows Servers, Microsoft Active Directory, and networking. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to build strong relationships with clients. Mention specific experiences where you've successfully resolved technical issues or improved IT systems.
Showcase Technical Skills: In your application, clearly list your technical skills related to the job, such as experience with Microsoft Exchange, Office 365, and virtual technologies. Provide examples of how you've applied these skills in previous roles.
Highlight Soft Skills: Since communication is key in this role, emphasise your interpersonal skills and ability to work well in a team. Share examples of how you've effectively communicated technical information to non-technical clients.
How to prepare for a job interview at Lifeline IT
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Desktop Operating Systems, Windows Server, and network firewalls. Bring examples of past projects or challenges you've faced and how you resolved them, as this will demonstrate your hands-on expertise.
✨Emphasise Communication Skills
Since the role involves forging strong relationships with customers, highlight your communication skills during the interview. Share instances where you successfully explained technical concepts to non-technical clients or resolved conflicts effectively.
✨Research Lifeline IT
Familiarise yourself with Lifeline IT's services and values. Understanding their approach to customer support and their commitment to employee development will help you align your answers with their company culture during the interview.
✨Prepare Questions for the Interviewers
Have a list of thoughtful questions ready to ask the interviewers. Inquire about the team dynamics, opportunities for professional development, and the types of projects you might work on. This shows your genuine interest in the role and the company.
