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- Tasks: Lead and shape the new Regulatory Services Department to improve community services.
- Company: Welwyn Hatfield Council, committed to high-quality public service.
- Benefits: Competitive salary, flexible working, generous leave, and a vibrant workplace culture.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Proven experience in service improvement and strong leadership abilities.
The predicted salary is between 60175 - 69590 £ per year.
Job Location: Welwyn Garden City, UK
Job Location Type: Hybrid
Job Contract Type: Full-time
Job Seniority Level: Mid-Senior level
Starting salary £60,175pa with progression to £69,590pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
Permanent contract 37 hours per week (hybrid working)
We’re looking for a proactive and experienced manager to take on the newly formed Regulatory Services Department. This exciting role gives you the opportunity to help design and shape the service for the future. The department covers a range of services including Food, Health and Safety, Environmental Protection, Enviro-crime, Licensing, Private Sector Housing and allied support services.
Key responsibilities
- To provide and promote strong, effective leadership and management, demonstrating and promoting the Council’s value and behaviours to motivate staff to deliver high quality services to customers.
- To plan, lead, develop and monitor robust performance standards and, in accordance with the Council’s priorities as set out in the Corporate Plan, seek to continuously improve services.
- To work effectively and collaboratively with stakeholders and external partners to deliver aligned projects and priorities.
What We’re Looking For
We’re seeking a confident and capable professional with proven experience in service improvement. A track record of delivering tangible service improvements. You’ll bring strong leadership, strategic thinking, and a passion for improving the local area. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough. You will have a UK driving licence and access to a car. This post is politically restricted.
About us
Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and an effective way. We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued. We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance. Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for.
For an informal conversation about the role, please contact Emma Walker Assistant Director Public Realm. Please note we do not provide sponsorship for employment in the UK. We recommend that you download the role profile as this will be unavailable when the vacancy closes.
Closing date for applications 15 April 2026. Remote assessments will be held on 22 April 2026. Face to face interviews will be held on 30 April 2026.
Regulatory Services Manager employer: Lifelancer
Contact Detail:
Lifelancer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulatory Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in regulatory services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can demonstrate how your experience aligns with their mission and how you can contribute to their goals.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've improved services in the past. This will help you stand out as a candidate who can drive change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Regulatory Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service improvement and leadership. We want to see how your skills align with the role of Regulatory Services Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Passion: Let your enthusiasm for improving local services shine through in your application. We’re looking for someone who’s not just qualified but also genuinely excited about making a difference in the community. Share examples that demonstrate your commitment!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re the right fit for the role!
Apply Through Our Website: Don’t forget to submit your application via our careers site! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out all the benefits we offer while you’re there!
How to prepare for a job interview at Lifelancer
✨Know Your Stuff
Make sure you thoroughly understand the role of a Regulatory Services Manager. Familiarise yourself with the key responsibilities and the Council's CORE values. This will help you demonstrate how your experience aligns with their needs during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and management experience. Think about times when you've motivated a team or improved service delivery. Be ready to discuss how you can bring this expertise to the new Regulatory Services Department.
✨Engage with Stakeholders
Since collaboration is key in this role, think of specific instances where you've successfully worked with stakeholders or external partners. Be prepared to share how you can foster these relationships to achieve aligned projects and priorities.
✨Ask Insightful Questions
Prepare thoughtful questions about the department's future direction and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it demonstrates your strategic thinking skills!