Lab Patient Technician

Lab Patient Technician

Full-Time 25000 - 35000 £ / year (est.) No home office possible
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Lifelabs LP

At a Glance

  • Tasks: Collect specimens and provide exceptional patient care in a dynamic lab environment.
  • Company: Join LifeLabs, Canada's leading provider of diagnostic services with a commitment to innovation.
  • Benefits: Enjoy competitive pay, health benefits, and wellness programs to support your well-being.
  • Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
  • Qualifications: Preferred candidates will have lab assistant training and strong customer service skills.
  • Other info: Flexible part-time hours with opportunities for professional development and growth.

The predicted salary is between 25000 - 35000 £ per year.

Job Description

Posted Friday, February 13, 2026 at 5:00 AM

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada’s first commercial genetics lab, and the country\’s largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.

Status: Part Time Float

Schedule: Monday – Friday, 6:45am – 5:30pm and Saturday, 8:00am – 1:30pm

Additional Requirements: The home base for this role is 1 Promenade Circle PSC. The schedule varies between 6:45 a.m. and 5:30 p.m., Monday to Friday. The employee will also be required to work every Saturday from 8:00 a.m. to 1:30 p.m. A vehicle is required, as the position involves travel to multiple locations, including North York, Thornhill, Woodbridge, Richmond Hill, Markham, Aurora, and Newmarket.

Number of positions: 1

Start Date: ASAP

Your responsibilities will include:

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

What you will bring to the role:

  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • ECG training or experience is an asset.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

  • Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
  • Retirement Savings Plan
  • Vacation and Wellness Days
  • Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
  • Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy , and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or emailcareers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!

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Lab Patient Technician employer: Lifelabs LP

LifeLabs is an exceptional employer dedicated to empowering healthier Canadians through innovative diagnostic services. With a strong commitment to employee well-being, we offer competitive benefits, a supportive work culture, and ample opportunities for professional growth, all while fostering a diverse and inclusive environment. Join our passionate team in Cornwall and make a meaningful impact on patients' lives every day.
Lifelabs LP

Contact Detail:

Lifelabs LP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lab Patient Technician

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on LifeLabs. Understand their values and mission, especially their commitment to patient care and innovation. This will help you connect your skills to what they’re all about.

✨Tip Number 2

Practice makes perfect! Run through common interview questions related to the Lab Patient Technician role. Think about how your experience with phlebotomy or customer service can shine through in your answers. We want you to feel confident!

✨Tip Number 3

Show your passion for patient care! During the interview, share stories that highlight your empathy and adaptability. LifeLabs is all about making a difference in patients' lives, so let them see how you fit into that picture.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the company. And remember, apply through our website for the best chance!

We think you need these skills to ace Lab Patient Technician

Phlebotomy
ECG Training
Specimen Collection
Data Entry
Customer Service
Empathy
Flexibility
Adaptability
Problem-Solving Skills
Attention to Detail
Patient Privacy and Confidentiality
Communication Skills
Computer Skills
Typing Speed of 40 wpm

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for patient care shine through. We want to see how much you care about making a difference in people's lives, just like we do at LifeLabs.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in phlebotomy and customer service. We love seeing how your skills align with the Lab Patient Technician role!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with LifeLabs.

How to prepare for a job interview at Lifelabs LP

✨Know Your Stuff

Make sure you brush up on your knowledge of specimen collection processes and phlebotomy techniques. Familiarise yourself with the types of tests you'll be handling, like ECGs and drug screens, so you can confidently discuss them during the interview.

✨Show Your Empathy

LifeLabs values strong customer service and empathy. Prepare examples from your past experiences where you've successfully interacted with patients or clients, especially in stressful situations. This will demonstrate that you can relate to patients and provide the care they need.

✨Practice Your Communication Skills

Since you'll be greeting patients and explaining procedures, practice clear and concise communication. You might even want to role-play with a friend to get comfortable with how you present information and answer questions.

✨Be Ready for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you had to maintain patient confidentiality or adapt to changes in a fast-paced environment, and be ready to share those stories.

Lab Patient Technician
Lifelabs LP
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