Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, book oil collections, and support sales teams.
- Company: Join a pioneering company turning waste into green energy for a sustainable future.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a mission-driven team making a real impact on sustainability.
- Qualifications: Strong communication skills and a positive attitude are essential; experience in customer service is a plus.
- Other info: Ideal for self-motivated individuals who thrive in a target-driven atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
We believe that yesterday’s cooking oils should become tomorrow’s energy and that your business waste can be recycled into green energy to power festivals or simply help to support our National Grid.Through our pioneering technology we are able to recover a waste product that previously went down the drain and turn it into a source of income for your business, while keeping your kitchen and waterways clean and efficient. Role Summary/Scope We are seeking a dynamic and self-motivated Customer Service Executive to join our team. You will be responsible for booking existing customers to oil collections/deliveries and supporting field sales teams in closing their deals with new customers. The successful candidate will have excellent communication skills, high levels of diligence, a target driven mentality, a good teamworking ethic, a positive attitude, and a track record of meeting customer expectations. Key Responsibilities & Duties You will be responsible for: Making outbound calls to existing customers to take their cooking oil orders and book in waste collections for used cooking oil. You will maintain customer accounts and upsell other products to existing customers You will be required to negotiate pricing and retain customer accounts Building strong and lasting relationships with your assigned customers and ensuring their satisfaction, loyalty, and retention.
Customer Service Advisor employer: Lifecycle Oils
Contact Detail:
Lifecycle Oils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the recycling and energy sectors, especially how cooking oils can be transformed into energy. This knowledge will not only help you understand our mission but also impress during your interactions with us.
✨Tip Number 2
Practice your communication skills by engaging in role-playing scenarios where you handle customer inquiries or negotiate pricing. This will prepare you for the dynamic conversations you'll have with our customers.
✨Tip Number 3
Showcase your ability to build relationships by preparing examples of how you've successfully maintained customer accounts in the past. We value strong connections with our clients, and your experiences can highlight your fit for the role.
✨Tip Number 4
Demonstrate a target-driven mentality by setting personal goals related to customer service or sales. Being able to share your achievements will show us that you're motivated and ready to contribute to our team's success.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities. Highlight your relevant experience in customer service, especially in making outbound calls and managing customer accounts.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the role of a Customer Service Advisor. Emphasize your communication skills, target-driven mentality, and any previous experience in upselling or negotiating.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company’s mission. Mention specific examples of how you have met customer expectations in the past and how you can contribute to building strong relationships with customers.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lifecycle Oils
✨Show Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Be prepared to demonstrate your ability to clearly convey information and actively listen to customer needs during the interview.
✨Highlight Your Diligence and Target-Driven Mindset
Discuss specific examples from your past experiences where you met or exceeded targets. This will show that you have the diligence and motivation needed for this role.
✨Emphasize Teamwork and Relationship Building
Since the role involves supporting field sales teams and maintaining customer accounts, share instances where you successfully collaborated with others and built strong relationships with clients.
✨Prepare for Negotiation Scenarios
Be ready to discuss how you would handle pricing negotiations with customers. Think of strategies you might use to retain accounts while ensuring customer satisfaction.
