At a Glance
- Tasks: Lead a passionate team, ensuring exceptional service and smooth operations at a stunning inn.
- Company: The Lifeboat Inn, located in the picturesque St Ives.
- Benefits: Live-in accommodation, discounts, tips, bonuses, and career progression opportunities.
- Other info: Flexible working and family-friendly policies available.
- Why this job: Join a vibrant team in a magical location and grow your career in hospitality.
- Qualifications: Experience in a similar role and strong leadership skills.
The predicted salary is between 25000 - 30000 € per year.
The Lifeboat Inn lies at the heart of everything that makes St Ives magical. This traditional inn, complete with roaring log fire, faces the town’s picture-postcard harbour and nestles aptly beside its famous lifeboat house. St Ives itself is a stunning location that boasts a collection of glorious beaches, with quaint streets and alleys dotted with art galleries, cafes, and shops. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You
Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return
- Live in accommodation
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips
- Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Additional Info
If you would like more information please email recruitment@staustellbrewery.co.uk. St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time.
Assistant Manager in Norfolk employer: Lifeboat Inn, St Ives
The Lifeboat Inn offers a vibrant and supportive work environment in the picturesque setting of St Ives, where you can thrive as an Assistant Manager. With a strong focus on employee development, flexible working options, and generous benefits such as discounts and a bonus scheme, this role not only allows you to lead a passionate team but also paves the way for your career progression towards becoming a General Manager. Join us in creating memorable experiences for our guests while enjoying the stunning surroundings and a culture that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Norfolk
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experiences align with the role of Assistant Manager and be ready to share those stories.
✨Tip Number 3
Dress the part! Make sure your outfit reflects the vibe of the Lifeboat Inn. A smart-casual look can go a long way in making a great first impression, showing that you respect the establishment and are ready to represent them well.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Assistant Manager in Norfolk
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the hospitality industry and what makes you excited about working at The Lifeboat Inn.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience and skills that match the job description. We’re looking for someone who can motivate a team and keep things running smoothly!
Craft a Personal Cover Letter:Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've gone above and beyond in previous roles, especially in customer service and team leadership.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the recruitment process!
How to prepare for a job interview at Lifeboat Inn, St Ives
✨Know the Inn Inside Out
Before your interview, take some time to research The Lifeboat Inn and its unique charm. Familiarise yourself with its history, menu offerings, and customer reviews. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire others and maintain high standards, especially during busy periods.
✨Emphasise Customer Service Excellence
The role requires creating a warm welcome for guests. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle feedback and adapt to ensure a consistently high level of service.
✨Demonstrate Your Attention to Detail
With responsibilities like cash management and admin tasks, it's crucial to showcase your keen eye for detail. Prepare to discuss how you ensure accuracy in your work and how you keep operations running smoothly, especially when stepping in for the General Manager.
