At a Glance
- Tasks: Lead a passionate team, ensuring exceptional service and smooth operations at a stunning inn.
- Company: The Lifeboat Inn, located in the picturesque St Ives.
- Benefits: Live-in accommodation, discounts, tips, and career progression opportunities.
- Other info: Flexible working and family-friendly policies available.
- Why this job: Join a vibrant team in a magical location and grow your career in hospitality.
- Qualifications: Experience in a similar role and strong leadership skills.
The predicted salary is between 25000 - 30000 € per year.
The Lifeboat Inn lies at the heart of everything that makes St Ives magical. This traditional inn, complete with roaring log fire, faces the town’s picture-postcard harbour and nestles aptly beside its famous lifeboat house. St Ives itself is a stunning location that boasts a collection of glorious beaches, with quaint streets and alleys dotted with art galleries, cafes, and shops. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You
Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return
- Live in accommodation
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips
- Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Additional Info
If you would like more information please email recruitment@staustellbrewery.co.uk. St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time.
Assistant Manager in Costessey employer: Lifeboat Inn, St Ives
At The Lifeboat Inn, we pride ourselves on being an exceptional employer in the heart of St Ives, offering a vibrant work culture that values teamwork and personal development. With benefits such as live-in accommodation, generous discounts, and opportunities for career progression, we ensure our employees feel supported and inspired to grow within their roles. Join us in a stunning location where you can make a meaningful impact while enjoying the beauty of coastal life.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Costessey
✨Tip Number 1
Get to know the Lifeboat Inn and its vibe! Before your interview, spend some time in St Ives, soak up the atmosphere, and maybe even chat with staff or customers. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Show off your leadership skills! When discussing your experience, highlight times when you've motivated a team or stepped up in challenging situations. We want to see how you can inspire others and keep things running smoothly, just like the General Manager would.
✨Tip Number 3
Be ready to talk about customer service! Prepare examples of how you've handled feedback and improved service in previous roles. We love candidates who go above and beyond to create memorable experiences for guests, so make sure to share your stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're keen on joining our team at the Lifeboat Inn. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Assistant Manager in Costessey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the hospitality industry and what makes you excited about working at The Lifeboat Inn.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience and skills that match the job description. We’re looking for someone who can motivate a team and keep things running smoothly!
Craft a Personal Cover Letter:Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've gone above and beyond in previous roles, especially in customer service and team leadership.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the recruitment process!
How to prepare for a job interview at Lifeboat Inn, St Ives
✨Know the Inn Inside Out
Before your interview, take some time to research The Lifeboat Inn and its surroundings. Familiarise yourself with its history, menu offerings, and customer reviews. This will not only show your genuine interest but also help you answer questions about how you can contribute to maintaining high standards.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to inspire others and adapt to challenges, especially during peak times.
✨Emphasise Customer Service Excellence
Since creating a warm welcome for guests is key, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle feedback and ensure that every guest leaves with a smile, as this aligns perfectly with the role's expectations.
✨Demonstrate Your Knowledge of Health and Safety
Brush up on health and safety regulations relevant to the hospitality industry. Be prepared to discuss how you would ensure compliance and maintain a safe environment for both staff and guests. This knowledge will set you apart as a responsible candidate who takes their duties seriously.
