At a Glance
- Tasks: Lead a passionate team, ensuring exceptional guest experiences and smooth operations.
- Company: The Lifeboat Inn, a charming spot in beautiful St Ives.
- Benefits: Live-in accommodation, discounts, tips, bonuses, and career development opportunities.
- Other info: Flexible working and family-friendly policies available.
- Why this job: Join a vibrant team in a stunning location and grow your hospitality career.
- Qualifications: Experience in a similar role and strong leadership skills.
The predicted salary is between 25000 - 30000 € per year.
The Lifeboat Inn lies at the heart of everything that makes St Ives magical. This traditional inn, complete with roaring log fire, faces the town’s picture-postcard harbour and nestles aptly beside its famous lifeboat house. St Ives itself is a stunning location that boasts a collection of glorious beaches, with quaint streets and alleys dotted with art galleries, cafes, and shops.
This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About YouTaking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return- Live in accommodation
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips
- Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Assistant Manager- Live in available in Cornwall employer: Lifeboat Inn, St Ives
At St Austell Brewery, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the picturesque setting of St Ives. With live-in accommodation, generous discounts, and a strong focus on employee development, we empower our team members to grow into future leaders while enjoying the stunning local environment. Join us to be part of a passionate team dedicated to delivering memorable experiences for our guests, all while benefiting from flexible working arrangements and a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager- Live in available in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Lifeboat Inn and St Austell Brewery. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be motivating a team and creating a warm welcome for guests. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach to customer service.
✨Tip Number 3
Show off your leadership style! During interviews, share examples of how you've inspired and supported your team in previous roles. Highlighting your experience in managing staff and maintaining high standards will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm for the role but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager- Live in available in Cornwall
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in hospitality and what makes you excited about joining our team at The Lifeboat Inn.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience and skills that match what we're looking for, like team motivation and customer service excellence. We want to see how you can contribute to our magical St Ives location!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your story and what drives you in your career – it helps us connect with you better!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from passionate candidates like you!
How to prepare for a job interview at Lifeboat Inn, St Ives
✨Know the Inn Inside Out
Before your interview, take some time to research The Lifeboat Inn and its surroundings. Familiarise yourself with its history, menu offerings, and customer reviews. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire others and maintain high service standards.
✨Emphasise Customer Experience
The role focuses heavily on creating memorable experiences for guests. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle feedback and ensure continuous improvement in service.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Prepare for situations like managing peak times or dealing with difficult customers. Practising your responses will help you demonstrate your problem-solving skills and ability to think on your feet.
