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- Tasks: Lead a passionate team, ensuring exceptional service and smooth operations at a stunning inn.
- Company: The Lifeboat Inn, located in the picturesque St Ives.
- Benefits: Live-in accommodation, discounts, tips, and career progression opportunities.
- Other info: Flexible working and family-friendly policies available.
- Why this job: Join a vibrant team in a magical location and grow your hospitality career.
- Qualifications: Experience in a similar role and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
The Lifeboat Inn lies at the heart of everything that makes St Ives magical. This traditional inn, complete with roaring log fire, faces the town’s picture-postcard harbour and nestles aptly beside its famous lifeboat house. St Ives itself is a stunning location that boasts a collection of glorious beaches, with quaint streets and alleys dotted with art galleries, cafes, and shops.
This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You:Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:- Live in accommodation
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Assistant Manager employer: Lifeboat Inn, St Ives
Contact Detail:
Lifeboat Inn, St Ives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the Lifeboat Inn and its vibe! Before your interview, spend some time in the area, check out the local scene, and maybe even pop in for a drink. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be motivating a team and creating a warm atmosphere for guests. Think of examples from your past experiences where you've successfully led a team or handled customer feedback – these stories will make you stand out.
✨Tip Number 3
Show off your attention to detail! Whether it's about cash management or health and safety regulations, be ready to discuss how you've maintained high standards in previous roles. This will demonstrate that you’re the reliable candidate they need when the General Manager is away.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team at St Austell Brewery. We can’t wait to see what you bring to the table!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the hospitality industry and what makes you excited about working at The Lifeboat Inn.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience and skills that match the job description. We’re looking for someone who can motivate a team and keep things running smoothly!
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've gone above and beyond in previous roles, especially in customer service and team support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process!
How to prepare for a job interview at Lifeboat Inn, St Ives
✨Know the Inn Inside Out
Before your interview, take some time to research The Lifeboat Inn and its surroundings. Familiarise yourself with its history, menu offerings, and customer reviews. This knowledge will not only impress the interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire others and maintain high standards, especially during busy periods.
✨Emphasise Customer Service Excellence
The role requires creating a warm welcome for guests and ensuring their experience is delightful. Be ready to discuss your approach to customer service and how you handle feedback. Share specific instances where you went above and beyond to enhance a guest's experience.
✨Demonstrate Your Attention to Detail
With responsibilities like cash management and admin tasks, attention to detail is crucial. Prepare to discuss how you ensure accuracy in your work and how you keep operations running smoothly. Mention any systems or processes you’ve implemented in previous roles to maintain high standards.