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For Companies At a Glance
- Tasks: Ensure cleanliness and provide excellent service to enhance customer experience.
- Company: Join a team dedicated to improving lives through leisure activities.
- Benefits: Earn £12.29 per hour with flexible 24-hour work week.
- Why this job: Be part of a vibrant environment where your efforts make a real difference.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Opportunity for personal growth and teamwork in a supportive setting.
Leisure Operative
Reporting to: Duty Manager and General Manager
Organisation’s purpose: We exist to improve the lives of others
Our Leisure Operatives are enthusiastic, dedicated and hardworking individuals who ensure that our high standards of cleanliness are maintained throughout all areas of the centre at all times in order to provide our members and guests with an excellent experience during every visit.
Hours: 24 hours per week
Location: Life Leisure Grand Central Pools
Salary: £12.29 an hour
About you:
To assist in the smooth running of the Hub by providing a first class service. To promote the business, enhance customer satisfaction and the image of the the Hub.
Leisure Operatives should have good ‘all round’ skills and be committed to providing a first class service to the members. They will have an outgoing personality and be able to deal with all types of people in a professional manner.
Experience relevant to the role
Essential
Experience of dealing with the general public
Desirable
Knowledge of Health and Safety Regulations
Knowledge of COSHH
Knowledge and understanding of safe systems of work
Currently or previously employed as a leisure operative/assistant
Experience of working in a customer focused environment
Previous experience of customer services
Abilities, Skills and Knowledge
Essential
- Excellent communication skills
- Ability to deal with members in a polite and professional manner
Customer focused
Desirable
- Ability to work on your own initiative, as well as part of a team
- Ability to follow instructions
Job duties:
Duties and Responsibilities:
To ensure that cleaning is undertaken in accordance with the appropriate schedules in order to enhance the appearance and presentation of the centre. To assist with the assembling and dismantling of equipment and displays, reporting any defects affecting the safety of users. To undertake basic maintenance. To assist in the attainment and upkeep of the current Quality Assurance standards. To promote the centre and encourage the use of its facilities and services at all times. Ensure changing facilities are clean and tidy at all times. Ensure that the requirement of Health and Safety at Work Act 1974 and any relevant legislation, guidance notes and codes of practice are complied with. To attend any training courses as instructed. To wear correct uniform which complies with the company dress code and to abide by the companies policies and procedures. To carry out any other duties deemed necessary to meet the needs and demands of the business.
Leisure Operative employer: Life Leisure
Contact Detail:
Life Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operative
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Leisure Operative role.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, and showing that you take pride in your appearance reflects well on your commitment to providing a first-class service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and reinforces your interest in joining the team at Life Leisure Grand Central Pools.
We think you need these skills to ace Leisure Operative
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for providing excellent service shine through in your application. We want to see that you're not just looking for a job, but that you genuinely care about improving the lives of others and creating a fantastic experience for our members.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience, especially in customer service. We love seeing how your skills align with what we’re looking for in a Leisure Operative, so don’t hold back!
Be Professional Yet Approachable: When writing your application, strike a balance between professionalism and friendliness. We’re looking for someone who can communicate well and connect with our members, so let your personality come through while keeping it respectful.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Life Leisure
✨Know Your Role
Before the interview, make sure you understand what a Leisure Operative does. Familiarise yourself with the job description and think about how your skills and experiences align with the responsibilities listed. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves dealing with the public, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you handled difficult customers or went above and beyond to ensure satisfaction. This will demonstrate your ability to connect with members and guests professionally.
✨Health and Safety Knowledge is Key
Brush up on basic Health and Safety regulations and COSHH guidelines before your interview. Being able to discuss these topics shows that you take safety seriously and are prepared to maintain a safe environment for everyone at the centre.
✨Dress the Part
Even if the interview is casual, dress smartly to reflect the professional image of the organisation. Wearing something that aligns with the company’s dress code can make a great first impression and shows that you respect their standards.
