Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer success, support, and marketing initiatives in a dynamic SaaS environment.
- Company: Join Life Inside, a fast-growing SaaS video platform with a global reach.
- Benefits: Impactful role, collaborative team, and the freedom to innovate.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Shape customer experiences and contribute to exciting projects in a vibrant startup culture.
- Qualifications: 2+ years in Customer Success, fluent in English, and HubSpot experience.
The predicted salary is between 36000 - 60000 £ per year.
Our SaaS video platform Life Inside is growing fast! We are a small team with global customers and now we are looking for our next key player, someone who enjoys taking responsibility, trying new things, and making things happen. Life Inside is a video platform that companies use to collect and distribute videos across their digital channels, used for sales, marketing, or communication with target audiences.
What you get
- A place where you can truly make an impact.
- A team full of driven, curious, and solution-oriented colleagues.
- A fast-paced environment where you will help shape everything from customer experience to business development and product.
- An owner-led company with stable finances where ideas become reality.
- The freedom to experiment, question, improve – and actually make a difference.
Your role
- Take a central role in our company and jump in where needed: onboarding new customers, support, marketing, product, sales, and GDPR.
- Ensure our customers have an amazing experience: from first contact to loyal ambassador.
- Contribute to and execute marketing initiatives, particularly via HubSpot.
- Handle new customer meetings and drive the dialogue from start to finish.
- Test new product features, gather customer insights, and relay them to our dev team.
- Be involved in GDPR, agreements, and other compliance matters.
Who you are
- You are a problem-solver, delivering not just a solution, but three improvement suggestions.
- You have an entrepreneurial mindset and a strong sense of business and customer focus.
- You are a "get-it-done" kind of person who doesn’t wait for instructions.
- Collaboration comes naturally to you, and you are not afraid to challenge or be challenged.
- You don’t shy away from variety; you dive right into it.
Our wishes for you
- Minimum two years’ experience in a Customer Success role.
- AI-tools are a natural part of your role, used to increase efficiency and enhance the quality of your work.
- Academic education in a relevant field.
- Strong working knowledge of HubSpot.
- Experience from a startup or fast-growing company is a plus.
- You communicate fluently in English, spoken and written.
Details
- START: According to agreement
- LOCATION: London
- CONTRACT: Full-time
- CONTACT: Head of Recruitment Delivery, Ellinor Hellberg, ellinor@oddwork.se (for questions regarding the position, not applications)
- LAST APPLICATION DATE: Applications are reviewed on an ongoing basis.
Ready to take the next step and accelerate your career? Apply now, we look forward to making this journey with you!
Customer Success Manager in London employer: Life Inside - Interactive video
Contact Detail:
Life Inside - Interactive video Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Life Inside on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with their video platform and think about how you can contribute to customer success. Show them you’re not just another candidate, but someone who’s genuinely excited about what they do!
✨Tip Number 3
Be ready to showcase your problem-solving skills. During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your entrepreneurial mindset and ability to drive value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Life Inside. Let’s make this happen together!
We think you need these skills to ace Customer Success Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making an impact at Life Inside.
Tailor Your Experience: Make sure to highlight your relevant experience in Customer Success. We’re looking for someone who can solve problems and drive value, so share specific examples of how you've done this in the past!
Be Authentic: Don’t be afraid to show your personality in your application. We’re a small team that values collaboration and creativity, so let us get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Life Inside - Interactive video
✨Know Your Stuff
Before the interview, make sure you understand Life Inside's video platform and how it fits into the market. Familiarise yourself with their services, especially around customer experience and marketing initiatives. This will show that you're genuinely interested and ready to contribute.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Since they’re looking for a problem-solver, think of specific instances where you not only solved a problem but also suggested improvements. This will highlight your entrepreneurial mindset and ability to drive value.
✨Be Ready to Collaborate
Life Inside values collaboration, so be prepared to discuss how you work with others. Share experiences where you’ve successfully collaborated on projects or tackled challenges as a team. This will demonstrate that you can thrive in their fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it keeps the conversation engaging!